Costco-posted 9 months ago
$137,000 - $200,000/Yr
Full-time • Manager
Issaquah, WA
General Merchandise Retailers

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees. As a member of the IT Management Team, you are responsible for managing, developing, and leading a team of employees. Your role includes leading the specific functional responsibilities of your team, which involves overseeing team performance and deliverables. However, your role as a leader within our organization requires more than the management of resources and day-to-day operations. As a steward of the company, you are charged with the development and execution of your team's strategic vision and plan and ensuring that your team's actions align with the larger goals of the company and the IT Division. Your influence will extend to budget and technical considerations, with the aim of enhancing operational efficiencies and functionalities. A key part of your role will be leading the development and expansion of the next generation API Platform for Costco, by advancing our API product strategy and enabling efficient innovation and product delivery. In this role, you will create the next generation of API Platform for Costco and you will lead and grow various aspects of API Platform and provide leadership to advance our API product strategy so that our partner developers, internal developers, and business decision-makers can innovate and ship products for our customers faster.

  • Manage, develop, and lead a team of employees.
  • Oversee team performance and deliverables.
  • Develop and execute the team's strategic vision and plan.
  • Enhance operational efficiencies and functionalities.
  • Lead the development and expansion of the next generation API Platform.
  • Ensure API gateways platforms are 'showtime ready'.
  • Engage across the CDS division to support Value Streams and other horizontals.
  • Negotiate with customers to meet delivery timelines.
  • Provide rigorous production support during high volume periods.
  • Support the career development of a technical team.
  • Communicate and model the values and guiding principles of the company culture.
  • Foster a culture of engagement, trust, and open communication.
  • Define objectives and key results (OKRs) for Gateway services.
  • Monitor and analyze product performance and user satisfaction.
  • Manage stakeholder relationships in accordance with compliance standards.
  • Formal training or certification on API concepts and 5+ years' applied experience.
  • Experience with API gateway platforms including ApigeeX, Apigee Edge, Datapower and Azure APIM.
  • Experience in API Management platforms, API Gateways, API Catalog.
  • Deep understanding of API technologies - REST, GraphQL, gRPC.
  • Experience managing large-scale projects and coordinating across various teams.
  • Experience building large scale, fault tolerant systems.
  • Experience managing technologists.
  • Proficient in automation and continuous delivery methods.
  • Proficient in all aspects of the Software Development Life Cycle.
  • Advanced understanding of agile methodologies such as CI/CD, Resiliency, and Security.
  • Practical cloud native and cloud hybrid experience.
  • Good knowledge of SRE practices.
  • Experience in Computer Science, Engineering, Mathematics, or a related field.
  • Experience with Costco applications and infrastructure.
  • High level of understanding agile methodologies.
  • HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year); Costco Pay Policies (within 90 days of promotion).
  • 5+ years of experience working with API Gateways, preferably in a leadership role.
  • Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
  • Paid time off
  • Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
  • Health care reimbursement account
  • Dependent care assistance plan
  • Short-term disability and long-term disability insurance
  • AD&D insurance
  • Life insurance
  • 401(k)
  • Stock purchase plan to eligible employees
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