Manager, Engineering - SAP/Security

Liberty Mutual Insurance•Boston, MA

9d•Hybrid

About The Position

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH and Boston, MA. The Global Finance Technology organization is at the forefront of a multi-year modernization effort of our financial platforms. We are looking to add a Manager, Engineering candidate to our team. In this role, you will lead multiple agile squads which provide SAP Basis, ABAP, Security, and Operations services for multiple S/4 HANA instances running in both AWS and the SAP Secure Cloud (NS2). We are looking for an individual that excels in a fast-paced environment and leverages collaboration and leadership skills to drive complex delivery. This role frequently drives forward POCs within the SAP ecosystem, including automated regression testing (UiPath), security vulnerability scanning (Onapsis, LayerSeven), etc. so the ability to collaborate across teams is critical. You will also be responsible for hiring, managing, and deploying resources across squads to enable optimal alignment of staff to business priorities. This role coaches and evaluates performance and quality of work delivered by team members. Creates a motivating work environment for team(s) and ensures team is constantly learning and delivering quality. Understands tools, architecture, security and scalability needs for assigned team(s); provides technical guidance especially with less experienced team members. Manages total cost of ownership, advocates for the removal of technical debt, assists and supports team effectiveness. Champions and effectively utilizes agile methodology and practices. This role will require significant collaboration with the Global Finance IT Leadership team and Architecture leaders to deliver the following: Lead the SAP landscape strategy for multiple large-scale financial programs (OneGL, IFRS17, GRS and GRM E|W). Lead the installation, configuration, maintenance and support of multiple SAP landscapes and 3rd party tools (Rev-Trac, Onapsis, etc.) within a heterogenous SAP environment. Manage the relationship with multiple IT service providers critical to the delivery of the platform and programs. Planning with program management to identify key technical risks, prepare and lead technical mitigation plans as part of the overall program delivery and drive consensus. Monitors team effectiveness and address issues affecting team productivity. Supports team members in addressing or escalating issues to make the overall team more efficient. Removes roadblocks and obstacles; manages interdependencies when needed. Initiates and fosters collaborative partnerships with current and potential clients, technology and business managers, vendors and technology executives; develops relationships that support increasing efficiency and effectiveness. Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner. Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments. Facilitates or provides mentoring experiences. Provides relevant technical coaching and support to team members. Hire talent and actively engage in recruiting processes. Coordinates with vendors to ensure talent management, on-boarding and transition are performed in a consistent manner. Participates in the development of business and/or technology vision, strategies, critical success factors and operating plans for application, unit or platform. May establish a financial plan for the application, portfolio or overall unit and manages to plan. Leads efforts to evaluate, select and implement new technologies to enhance the platform.

Requirements

Bachelor`s or Master`s Degree in technical or business discipline.
Minimum 8+ years’ experience in Software Engineering role.
Minimum 3+ years’ experience in a leadership role.
Prior experience in either as a senior SAP Basis Administrator role or managing a team of Basis admins responsible for the following:
Designing & Implementing Landscape and Infrastructure
Client Strategy
Capacity Planning (Sizing)
High-Availability & Disaster Recovery setup
Backup & Recovery Strategy
Storage systems
SAP Upgrades
Basis Administration
SAP Landscape Management
Performance analysis
Experience with HANA ecosystem and associated architecture
In-depth understanding of core IT infrastructure concepts: cloud (AWS preferred), security, networking, storage, compute, and software applications.
Prior experience working in an Agile or Scaled agile environment managing multiple initiatives and prioritizing work across multiple initiatives.
Prior experience with vendor management, proven ability to drive assessment and improvements leveraging KPI’s.
Prior experience with Dev/Ops practice.
Able to manage complex technology development concepts, capabilities and maturity.
Requires excellent analytical ability, consultative communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams.
Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.

Nice To Haves

Prior experience with shared services is a plus.

Responsibilities

Lead the SAP landscape strategy for multiple large-scale financial programs (OneGL, IFRS17, GRS and GRM E|W).
Lead the installation, configuration, maintenance and support of multiple SAP landscapes and 3rd party tools (Rev-Trac, Onapsis, etc.) within a heterogenous SAP environment.
Manage the relationship with multiple IT service providers critical to the delivery of the platform and programs.
Planning with program management to identify key technical risks, prepare and lead technical mitigation plans as part of the overall program delivery and drive consensus.
Monitors team effectiveness and address issues affecting team productivity.
Supports team members in addressing or escalating issues to make the overall team more efficient.
Removes roadblocks and obstacles; manages interdependencies when needed.
Initiates and fosters collaborative partnerships with current and potential clients, technology and business managers, vendors and technology executives; develops relationships that support increasing efficiency and effectiveness.
Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner.
Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments.
Facilitates or provides mentoring experiences. Provides relevant technical coaching and support to team members.
Hire talent and actively engage in recruiting processes.
Coordinates with vendors to ensure talent management, on-boarding and transition are performed in a consistent manner.
Participates in the development of business and/or technology vision, strategies, critical success factors and operating plans for application, unit or platform.
May establish a financial plan for the application, portfolio or overall unit and manages to plan.
Leads efforts to evaluate, select and implement new technologies to enhance the platform.