Manager, Engineering Program Management - Strategic Data Solutions
About The Position
Apple's Strategic Data Solutions team is seeking an experienced Manager of Engineering Program Management to support machine learning engineers and lead other program managers in the Retail and Online Store Fraud Space. Do you enjoy understanding the big picture and diving into technical details? Does regularly adapting your communication styles to partner better on business perspectives, engineering pipelines and supply chain optimization sound fun? This role provides an opportunity to exercise interpersonal, organizational, technical, analytical and leadership skills. In this role, you will help create and drive strategic roadmaps and coordinate the success of our programs. Our aim is to address fraud in Apple’s Online and Retail ecosystems without sacrificing customer experience. Given the adversarial nature of fraud, we are constantly challenged to innovate together, drawing from diverse perspectives as we design and build new solutions. You will acquire a deep understanding of fraud methods as well as our service strategies and systems so that you can support and influence that innovation. Come join our skilled team of program and project managers, machine learning engineers, software engineers, and domain knowledge experts to build solutions that drive operational excellence and optimize efficiency across Apple’s fulfillment landscape!
Requirements
- Bachelor's degree in any analytical, quantitative or technical field (engineering, math, computer science, finance or similar), or equivalent experience
- Ability to work outside own area of expertise, perform business discovery, simplify and define the problem statement, extract key information, and propose potential analytic approaches
- Proven ability to drive change through positive influence of co-workers, leadership, and business partner
- Ability to learn and provide in-depth evaluations of complex engineering and analytic issues
- Skilled at using data to present, advocate for and prioritize among solutions
- Experience motivating and empowering others to do their best work
Nice To Haves
- Previous experience with engineering, data analysis, machine learning or fraud detection/response would be beneficial
- The ideal candidate is inquisitive and has a desire for continued self-improvement and development of new skills
- Eager to take on leadership and people management responsibilities
Responsibilities
- Lead and grow a team of highly skilled program and project managers. Providing guidance, mentorship and support
- Recognize, attract and develop talent
- Support our operations—managing business critical metrics by partnering closely with machine learning engineers
- Get into the details on analytical projects and critical metrics. Expert ability to dive deep with the team to solve complex challenges
- Help machine learning engineers prioritize work in alignment with long-term roadmap vision to balance impact, cost, resourcing, timeline and risk
- Build partnerships with key business and engineering leaders across multiple teams
- Continually identify and drive opportunities for process improvement
- Guide brainstorming and innovation
- Drive intra- and cross-team projects from inception through release and monitoring
- Work under limited supervision, use good judgment and know when to seek guidance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
