Manager, Engineering Program management - AI/ML, Apple Services Engineering

Apple • Cupertino, CA

151d • $176,600 - $313,500

About The Position

The Apple Media Products (AMP) is an exciting environment and dynamic development organization. With customers in 155 countries, we are a fast-growing marketplace for music, movies, TV shows, books - and, of course, apps. Successful Engineering Program Managers are responsible for shipping new features. We're looking for people with the ability to ship complex, customer-facing products under demanding timelines. This is a hands-on position where the Program Manager will be involved in requirements analysis, functional and technical design discussions, testing, proof-of-concept, working with partners, and more. This is not a task-based job; you will be responsible for successful outcomes and delivery. Strong fundamentals are a requirement but you have to have more. You take responsibility; you feel a personal stake in the products you ship; you communicate responsibilities and scope clearly; you value integrity; you know how things work; you work for the success of the entire team; you thrive in uncertainty and strive to bring order to it; you have deep wisdom and judgement; you keep your eye on the ball; you build strong relationships; you are aware of politics but do not get mired in them; you are constantly looking to improve yourself and your team; you're prescient; and you ship products which millions of customers will use.

Requirements

• Program or technical product management in software development
• 5+ years of program management and experience taking features through the complete software development life cycle
• 2+ years of people management

Nice To Haves

• Strong strategic thinking, problem solving, and logical structuring abilities
• Best-in-class communication and presentation skills (written and verbal) to all levels of an organization
• Proven track record of shipping complex customer facing and backend projects under demanding timelines
• Built global products by collaborating across product, engineering, data sciences, analytics, design and other key stakeholders
• Ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
• Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)
• Strong technical proficiency with program experience in Search and/or Recommendations preferred
• Experience working with a global team
• Strong ability to multi-task
• A/B testing experience

Responsibilities

• Drive and ship large, multi-functional programs and feature areas
• Lead all aspects of multiple concurrent features including scope, requirements, timelines, and resource allocation
• Day-to-day will include program managing, execution, risk assessments, in order to meet the overall program goals
• Foster collaboration across a broad team of cross-functional partners to formulate roadmap and manage intake pipeline
• Take a role in improving how features are built and executed in the Apple Media Products organization
• Help set the strategy and communicate status and issues to stakeholders at all levels
• Collaborate with Design, Engineering, Data Science, QA, Legal, Finance, Privacy, Anti-Fraud, Business Operations and other organizations to develop and improve Apple Media Products' suite of features

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• A range of discounted products and free services
• Reimbursement for certain educational expenses — including tuition
• Discretionary bonuses or commission payments
• Relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree