Manager Engineering, DevOps

NICE • Sandy, UT

119d

About The Position

We are seeking a highly motivated and experienced Engineering Manager with a focus on DevOps practices. The ideal candidate should have a background in software development and a passion for automation and continuous integration/delivery. The Manager will be responsible for leading the design, implementation, and maintenance of CI/CD pipelines and infrastructure, and ensuring the smooth operation of our applications. This person will play a critical role in ensuring that our systems are scalable, secure, and highly available.

Requirements

• Bachelor's or Master's degree in Computer Science, Software Engineering (or a related field) or equivalent experience.
• 8+ years as an individual contributor in software development and/or devops.
• 4+ years leading a team.
• Strong experience with Software Development Lifecycle.
• Strong experience with cloud technologies, such as Amazon Web Services (AWS) or Microsoft Azure.
• Expertise in automation and continuous integration/delivery technologies, such as Jenkins, Ansible, or Chef.
• Excellent interpersonal and communication skills, with the ability to build and maintain positive relationships with internal and external stakeholders.
• Experience with Agile software development methodologies.
• Proven ability to plan, prioritize, and execute multiple projects simultaneously.
• Strong leadership skills and the ability to manage and motivate a team.

Nice To Haves

• Experience with telephony, networking, hosted applications, or other similar technical products.
• Telecommunications experience with IVR applications or telephony apps.
• Strong understanding of network and security protocols.

Responsibilities

• Be a leader for cultural change relating to DevOps best practices.
• Automate manual processes and continuously improve our systems to increase efficiency and reliability.
• Act as the primary point of contact for all DevOps-related issues and coordinate with other teams to resolve any issues in a timely manner.
• Plan and execute disaster recovery tests to ensure that our systems are resilient and able to recover from unexpected events.
• Lead the design, implementation, and support of DevOps best practices, tooling, and implementation of the same.
• Collaborate with development teams and architecture to provide them with the necessary tools and infrastructure to support their work.
• Maintain a well-groomed backlog of work for DevOps team.
• Prioritize work requests from development teams in a clear and fair manner.
• Stay current with new technologies and industry best practices, and continuously evaluate and adopt new technologies as appropriate.
• Manage a team of DevOps engineers and provide guidance, mentorship, and support to help them reach their full potential.

Benefits

• Join an ever-growing, market disrupting, global company where the teams work in a fast-paced, collaborative, and creative environment.
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work each week.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees