Manager - Enablement Delivery & Events

Freshworks • Atlanta, GA

3h • $134,000 - $175,876

About The Position

We are looking for an energetic, creative, and highly organized professional to serve as our Manager - Enablement Delivery & Events. This role is dedicated to orchestrating high-impact internal events for the global GTM organization and delivering effective enablement programs that empower our Americas Field teams. The ideal candidate will have a strong track record in sales enablement and delivery, with the ability to think strategically while executing the logistics of global GTM events.
Please note this role will require 25%-30% travel.

Requirements

• Bachelor’s degree in business, marketing, or a related field; additional certifications in training and development are a plus.
• 7+ years of combined experience in enablement and sales, preferably in a technology company
• Extremely strong delivery skills, both in-person and virtually
• Strong analytical and problem-solving skills
• A proactive and adaptable mindset with a commitment to continuous improvement.
• Excellent written and verbal communication skills, with a talent for storytelling and tone
• Proven ability to manage events across international, cross-functional teams
• Highly organized, proactive and comfortable working in a fast-paced, high-growth environment
• Strong collaboration skills, with experience partnering with senior leaders
• Familiar with tools such as Slack, Zoom, Google Workspace, and event planning platforms

Responsibilities

• Lead the strategic planning, content management, and onsite execution of annual GTM Kickoffs. Manage logistics, agendas, and speaker prep in partnership with internal stakeholders and external vendors.
• Plan and execute immersive quarterly in-person training events for new hires.
• Support stakeholders with planning and execution of mid-year and team events and training activities.
• Draft and deliver regular communications including newsletters, announcements, leadership updates and team-wide briefings.
• Monitor the effectiveness of communications and events using surveys, feedback, open rates and participation metrics.
• Develop and deliver engaging and informative sales training programs, both in-person and virtually, that align with the overall sales strategy and goals.
• Regularly communicate with the field to gather feedback, assess needs, and ensure the sales enablement program meets the evolving requirements of the sales team.
• Collaborate with marketing, product, and enablement partner teams to create high-quality sales collateral, presentations, and playbooks that effectively communicate product value propositions and sales messaging.
• Work closely with sales leadership to identify training needs and develop customized training plans for sales teams.
• Provide ongoing support and resources to sales managers, ensuring they are equipped to reinforce best practices, drive team performance, and address individual development needs.
• Assess the effectiveness of training programs and make recommendations for improvement.

Benefits

• Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
• Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
• Freshworks also offers adoption and parental leave benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager