Manager, Employee Relations

The Walt Disney Company•Burbank, CA

1d•Onsite

About The Position

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, interactive experiences and products, and media networks. This is a once-in-a-lifetime opportunity to join our Corporate Employee Relations team. About ER at Disney – The “Who we are” As a Disney ER Professional, you are key to shaping a consistent employee experience by engaging with employees and leaders at critical moments in the lifecycle of the employment relationship. ER professionals help promote an equitable, inclusive, and respectful workplace that aligns with Disney’s policies, values, and culture. What you will do: Located in Burbank, CA, this Manager, Employee Relations role will support Disney’s Corporate Segment by providing employees, leaders, HR Business Partners, and other stakeholders with ER expertise and services, including: Investigations, Conflict Resolution & Litigation Support – Conduct thorough, impartial investigations when actual or perceived employment policy and business conduct violations are reported; advise on best practices for conflict management; partner with Legal to respond to agency charges and requests for information and serve as a witness in deposition, as needed. Performance Management – Provide HR partners and business leaders with the philosophy and tools to effectively manage employee performance; review performance management matters, as needed, for fairness and accuracy. Strategic Partnership – Partner with internal stakeholders on matters that directly impact company policy or employees (e.g., reduction in force, reorganization, support for employee responses to social/political events, internal partner for other types of investigations involving employees). Restrictions and Accommodations – Engage with employees and leaders regarding medical and religious accommodation requests. Employee Care & Support at Critical Moments – Provide care and support to employees in crisis response, suicide prevention, highly sensitive leaves of absence, and other highly impactful work/life events. Employee Policy – Help to create, advise, train, and influence compliance with Disney policies and procedures. Workplace Threats – In partnership with Global Security, help to prevent and mitigate workplace violence and threats to help with necessary incident response and after care. Employee Onboarding & Departures – Support the background check adjudication process, evaluate requests for change in rehire eligibility, and/or review involuntary termination requests. Project Work – Assist with other ER project work related to creating an inclusive and respectful employee experience.

Requirements

Minimum 4 years in Employee Relations, or 2 years in legal practice required.
Strong decision making, problem solving, critical thinking and root cause/analysis skills
Ability to handle highly sensitive and confidential matters with courage, compassion and equity.
Demonstrated investigative, consultative, and credibility assessment skills, leading with curiosity.
Ability to work collaboratively and influence decisions at all levels within the organization
Strong understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices, including Title VII, ADA, ADAA and FMLA
Ability to manage multiple projects with strong time management and prioritization skills
Strong written/verbal communication and facilitation/presentation skills
Outstanding listening skills, proven consultative skills, and the ability to assess sensitive and complex employee relations issues in a confidential, objective, systematic, and proactive manner
Bachelor's degree (or equivalent experience) required with emphasis in Human Resources or Psychology preferred.

Responsibilities

Conduct thorough, impartial investigations when actual or perceived employment policy and business conduct violations are reported
Advise on best practices for conflict management
Partner with Legal to respond to agency charges and requests for information and serve as a witness in deposition, as needed
Provide HR partners and business leaders with the philosophy and tools to effectively manage employee performance
Review performance management matters, as needed, for fairness and accuracy
Partner with internal stakeholders on matters that directly impact company policy or employees (e.g., reduction in force, reorganization, support for employee responses to social/political events, internal partner for other types of investigations involving employees)
Engage with employees and leaders regarding medical and religious accommodation requests
Provide care and support to employees in crisis response, suicide prevention, highly sensitive leaves of absence, and other highly impactful work/life events
Help to create, advise, train, and influence compliance with Disney policies and procedures
In partnership with Global Security, help to prevent and mitigate workplace violence and threats to help with necessary incident response and after care
Support the background check adjudication process, evaluate requests for change in rehire eligibility, and/or review involuntary termination requests
Assist with other ER project work related to creating an inclusive and respectful employee experience.