Manager, Employee Experience, Revenue Operations (ROPS)

DaVita Kidney Care

109d • $78,000 - $115,000

About The Position

We're searching for a passionate and creative leader to join our team as the Manager, Employee Experience for Revenue Cycle. In this role, you'll be the driving force behind our internal communications and large-scale events, ensuring every teammate feels connected and informed. You'll develop and execute strategies that not only enhance our culture but also showcase the incredible work of our Revenue Cycle teammates.

Requirements

• Proven track record of developing and implementing successful multi-channel internal communications strategies.
• Experience in planning and executing large-scale corporate events from start to finish.
• 1-3+ years of experience in a leadership role with a focus on internal communications, employee engagement, or event management.
• Ability to translate business objectives into creative and engaging communication and event strategies.
• Bachelor's Degree in Communications, Marketing, Human Resources, or a related field.

Responsibilities

• Own the development and execution of a comprehensive internal communications strategy for Revenue Cycle.
• Craft engaging messages and manage various communication channels (newsletters, emails, intranet).
• Lead the planning and execution of major team gatherings and recognition events, both in-person and virtual.
• Manage budgeting and logistics for events, ensuring a seamless and impactful experience for all attendees.
• Actively listen to teammates and use their feedback to inform communications and event strategies.
• Work closely with cross-functional teams, including HR, Operations, and corporate communications.
• Directly lead, mentor, and develop a team of administrative professionals.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave.
• Professional development programs: Variety of programs to help strong performers grow within their career.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees