Manager, Emergency Medical Services
About The Position
Provides leadership and oversight for the delivery of high-quality patient care across nursing units and EMS/pre-hospital personnel, including collaboration with local fire departments Leads all aspects of talent management, including interviewing, hiring, onboarding, training, performance evaluation, and corrective action as needed Develops and manages capital and operating budgets in partnership with the Administrative Director of Emergency Services; monitors financial performance and addresses variances Establishes and executes strategic plans and operational goals for the EMS system; mentors staff in achieving departmental objectives Oversees the development, implementation, and compliance of EMS policies and procedures; evaluates and approves recommended changes Directs department-wide programs, including initial training, continuing education, quality improvement initiatives, and certification/recertification processes; participates in disaster preparedness planning Serves as a subject matter expert to staff, providing guidance on complex patient care, operational, and customer service issues Maintains up-to-date knowledge of industry trends through ongoing education, literature review, and professional development activities Builds and sustains strong partnerships with hospital leadership, EMS agencies, regulatory bodies, and local fire departments to enhance coordination, compliance, and community relations
Requirements
- Bachelor’s degree in a health-related field required; Master’s degree in Business Administration, Public Health, or Nursing preferred
- Current State of Illinois Registered Nurse (RN) and/or EMT-Paramedic licensure required
- Minimum of three years of hospital-based experience with demonstrated knowledge of EMS and hospital operations
Nice To Haves
- CEN, ACLS, PALS, ENPC, ECRN, PHTLS/ITLS, and Illinois Lead Instructor certification preferred
- Strong understanding of EMS systems and hospital operations, with the ability to effectively collaborate across pre-hospital and clinical teams in a fast-paced environment
Responsibilities
- Provides leadership and oversight for the delivery of high-quality patient care across nursing units and EMS/pre-hospital personnel, including collaboration with local fire departments
- Leads all aspects of talent management, including interviewing, hiring, onboarding, training, performance evaluation, and corrective action as needed
- Develops and manages capital and operating budgets in partnership with the Administrative Director of Emergency Services; monitors financial performance and addresses variances
- Establishes and executes strategic plans and operational goals for the EMS system; mentors staff in achieving departmental objectives
- Oversees the development, implementation, and compliance of EMS policies and procedures; evaluates and approves recommended changes
- Directs department-wide programs, including initial training, continuing education, quality improvement initiatives, and certification/recertification processes; participates in disaster preparedness planning
- Serves as a subject matter expert to staff, providing guidance on complex patient care, operational, and customer service issues
- Maintains up-to-date knowledge of industry trends through ongoing education, literature review, and professional development activities
- Builds and sustains strong partnerships with hospital leadership, EMS agencies, regulatory bodies, and local fire departments to enhance coordination, compliance, and community relations
Benefits
- Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.
- Premium pay such as shift, on call, holiday and more based on an employee’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
