Manager, Emergency Department

Memorial Hospital of Boscobel • Friendship, WI

2d • Onsite

About The Position

In collaboration with the Director of Inpatient Operations, The Emergency Department Manager assumes responsibility for the planning, organization, and delivery of nursing care to all ER patients and their families. This position is administratively responsible for the coordination, direction, implementation, and evaluation of the assigned areas. Assesses plans, directs, coordinates, and evaluates the delivery of care. The Emergency Department Manager provides leadership in a manner consistent with the Gundersen Moundview mission, values, ethical directives, and established policies and procedures. The Emergency Department Manager plays a fundamental, active role in the ongoing management of the Trauma, Injury Prevention, and Stroke Programs. The position is responsible for the organization of services and systems necessary to provide a multidisciplinary approach to care of the ER patient. The Emergency Department Manager works in close collaboration and interaction with all members of the Trauma and Stroke Teams and the ER Medical Director. In addition, The Emergency Department Manager will function in a patient care capacity for the assigned areas in order to maintain clinical skill, provide support during increases in census and respond to staffing shortages as deemed necessary. The Emergency Department Manager will assume responsibility for EHR management. The Emergency Department Manager will also monitor staff documentation, providing feedback and coaching. STRATEGIC RELEVANCE -- SUMMARY To advance its position as an innovator and leading health care system, Gundersen Moundview Hospital and Clinics (GMHC) must continue to demonstrate superior outcomes, provide seamless delivery of care, and ensure competitive cost structures. It must also stay at the cutting edge of emerging technologies and new delivery models that will transform healthcare. The System must anticipate and respond effectively to evolving market and environmental trends, (e.g., shifts in payment models, value-based purchasing, transparency of outcomes and information technology) that will impact the delivery of health care services. The Emergency Department Manager is responsible for understanding the impact of these forces and trends and for managing the effective response from their AOR (area-of-responsibility). The Emergency Department Manager collaborates with others to achieve GMHC’s strategic mission and goals: 1) demonstrate superior quality and safety through the eyes of patients and caregivers; 2) demonstrate superior service through the eyes of patients and colleagues; 3) attract, develop and retain a talented and engaged workforce; 4) demonstrate affordability of care; and 5) achieve programmatic growth. The Emergency Department Manager translates System strategy into staff commitment, action, and accomplishment in their AOR.

Requirements

• Bachelor’s Degree in Nursing.
• 5-7 years of healthcare experience demonstrating leadership skills.
• Must have a broad range of interests including concerns for personal, organization and community environment. Must be professional, honest and have personal integrity.
• Must be able to problem solve - evaluate, analyze, negotiate and recommend alternatives. Must be able to establish priorities in accordance with organizational strategic plans and management objectives while meeting deadlines legal and regulatory standards.
• Must provide excellent customer service to people both inside and outside the organization. Must be able to effectively get ideas accepted and to guide a group or individual to accomplish a task. Must have a professional attitude in regard to motivation, cooperation, flexibility, confidentiality, ethics and personal development and must work cooperatively with a wide variety of people.
• Uses patient record systems and uses Microsoft Office Products, Adobe and other similar applications. Uses customary ED equipment including Zoll defibrillator.
• Current Wisconsin RN license required.
• BLS, ACLS, ENPC, TNCC, required within 1 year of hire

Nice To Haves

• Advance Trauma Care for Nurses Certification preferred.

Responsibilities

• Organizational Strategy and Implementation - Understanding market trends and the impact on their AOR, contributing to AOR strategic and operational plans, translating these plans, and ensuring the understanding, alignment and commitment of AOR staff.
• Fiscal Management - Understanding market trends and the impact on their AOR, contributing to AOR strategic and operational plans, translating these plans, and ensuring the understanding, alignment and commitment of AOR staff.
• Human Resource Management - Understanding market trends and the impact on their AOR, contributing to AOR strategic and operational plans, translating these plans, and ensuring the understanding, alignment and commitment of AOR staff.
• Excellence in Service and Clinical Quality - Understanding market trends and the impact on their AOR, contributing to AOR strategic and operational plans, translating these plans, and ensuring the understanding, alignment and commitment of AOR staff.
• Organizational Leadership - Understanding market trends and the impact on their AOR, contributing to AOR strategic and operational plans, translating these plans, and ensuring the understanding, alignment and commitment of AOR staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees