Manager, DT Business Systems and Transformation (REMOTE)

RTX•Austin, TX

5d•Remote

About The Position

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services: RTX has an opening for a Manager, DT Business Systems and Transformation (Manager, Business Systems and Transformation) role.

Requirements

Minimum 8+ years’ experience in Agile and SAFe methodologies and a bachelor’s degree in Computer Science, Technology, Engineering or Mathematics (STEM) or related discipline or equivalent combination of related work experience and schooling in lieu of degree.
Experience with Agile/SAFe methodologies, including backlog management, requirement definition, governance routines, and process standardization.
Proficiency with ServiceNow, Jira, Confluence, and documentation standards for sustainment operations.

Nice To Haves

Experience leading large-scale sustainment transformations or maturing product ownership practices.
Knowledge of supply chain operations, manufacturing, or logistics systems.
Prior experience implementing or optimizing Transition‑to‑Sustainment processes.

Responsibilities

Provide strategic leadership to a team of DT Product Owners and Analysts supporting Operations & Supply Chain applications.
Own and mature the sustainment operating model by driving standardized processes, consistent documentation, and best‑practice adoption.
Lead governance routines including backlog prioritization, Change Control Boards, and cross‑functional decision forums.
Act as the senior escalation leader for complex, cross‑functional, or high‑impact issues, ensuring timely resolution and adherence to service‑level expectations.
Build strong partnerships with Operations, Supply Chain, and DT/IT teams to ensure clarity of requirements and alignment of priorities.
Oversee sustainment readiness for new applications, including transitions to sustainment, documentation, and knowledge transfer.
Ensure Disaster Recovery and IT security compliance activities are completed accurately and on schedule.
Drive continuous improvement initiatives to increase process maturity, enhance tools, and improve customer satisfaction.
Foster a culture of accountability, operational excellence, and customer focus across the sustainment team.