Manager, DS Sales & Technical Training.

Johnson Controls • Norman, OK

376d • Onsite

About The Position

The Manager of Sales and Technical Training at Johnson Controls is responsible for leading a team of sales and technical instructors, managing strategic projects, and ensuring the development of impactful training programs. This role involves collaboration with various teams across the globe to equip channel partners and distributors with the necessary skills and knowledge to enhance their business performance. The position requires strong leadership, communication, and problem-solving skills, as well as a commitment to continuous learning and improvement in training methodologies.

Requirements

• Bachelor's Degree in a related field.
• At least 7 years of experience in Learning & Development or performance consulting.
• Strong sales background with 5 years or more in technical sales and services.
• Excellent writing and communication skills to articulate processes and influence stakeholders.
• Experience in operations-focused organizations or supporting service-related teams.

Nice To Haves

• Experience with adult learning principles and instructional design.
• Familiarity with modern training technologies and graphic design.
• Ability to influence at all levels within an organization.

Responsibilities

• Lead a team of learning professionals in developing and delivering sales and technical training programs.
• Mentor, coach, and evaluate team members through performance evaluations and job training needs.
• Act as a subject matter expert and learning consultant for training content development.
• Manage learning timelines, deliverables, dependencies, and risks across various stakeholders.
• Drive performance across key learning KPIs such as Instructor Rating and Net Promoter Score.
• Ensure the creation of professional instructor-led and virtual training programs that meet learning objectives.
• Collaborate with product and solutions teams to align training with business strategies.
• Foster a growth mindset and support the career development of team members.

Benefits

• Competitive salary and commission/bonus plan
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Specialty Trade Contractors
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees