Manager, Donor Care
About The Position
Vitalant is in search of a dedicated Manager of Donor Care committed to making a positive impact. If you are customer-focused and results-driven to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Donor Care Manager is vital. Supporting Vitalant's life-saving mission involves managing the daily operations of the Donor Care department, optimizing team efficiency, productivity, engagement, and performance. You will strategically implement policies, procedures, and goals to ensure the successful achievement of collection targets and budget adherence.
Requirements
- Bachelor's degree in a directly related field
- Three years previous healthcare related experience
- Two years supervisory experience
- OR High School Diploma/GED
- Five years previous healthcare related experience
- Four years supervisory experience
- Successful completion of supervisory training programs
- Able to lift 40lbs
Responsibilities
- Manage the daily operations of the Donor Care department
- Optimize team efficiency, productivity, engagement, and performance
- Strategically implement policies, procedures, and goals to ensure the successful achievement of collection targets and budget adherence.
- Hire, train, manage and assess the performance of collections staff and supervisors, ensuring consistent achievement of departmental goals.
- Efficiently organize activities, schedules, and workflows for assigned staff and management, optimizing the use of personnel, equipment and facilities.
- Collaborate in planning, organization, preparation, and administration of the department budget.
- Work closely with Donor recruitment, Laboratory and Hospital Service Leadership to address issues related to collection and recruitment.
- Contribute to planning in relevant to collections, including draws, staffing, and equipment/facilities expenditures.
- Report and resolve deviations within the department promptly.
Benefits
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees
