Manager, DMS Sales

Humana

3d • Remote

About The Position

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The Manager, DMS Sales leads a high-performing sales team within a dynamic call center environment. This role is responsible for driving sales results, mentoring and developing team members, and ensuring operational excellence. The manager will collaborate across departments, coordinate sales operations activities, and foster a culture of integrity, inclusion, and continuous improvement. Success in this role requires strategic thinking, adaptability, and a commitment to delivering exceptional consumer experiences.

Requirements

• Active Health Insurance License in the residing state.
• Minimum 3 years of sales and/or Medicare industry experience.
• At least 2 years of call center experience.
• 2 years of informal leadership experience (e.g., Peer Mentor, Team Lead, Trainer).
• Prior experience coordinating sales operations activities with partners/vendors, including systems migrations
• Work any shift on any day during our operation hours, including nights and weekends, or any additional hours based on our needs.
• Ability to travel up to 20% annually for leadership and business meetings.

Nice To Haves

• bachelor's degree.
• Honorable Military Service.
• 2 years of formal leadership experience with direct reports.
• Bilingual proficiency in English and an additional language.

Responsibilities

• Lead and develop a team of sales professionals to achieve and exceed sales goals.
• Drive operational efficiency and coordinate with partners/vendors for seamless processes, including system migrations.
• Collaborate across functions to create win/win strategies and support organizational objectives.
• Maintain an open leadership style that encourages collaboration and innovation.
• Recruit, coach, and develop diverse talent to meet evolving business needs.

Benefits

• Medical, Dental, Vision and a variety of other supplemental insurances
• Paid time off (PTO)& Paid Holidays
• 401(k) retirement savings plan
• Tuition reimbursement and/or scholarships for qualifying dependent children
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager