Manager, Digital Products, Coconut Grove, Miami, FL
About The Position
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Manager, Digital Products aids in the execution of digital banking programs and utilizes a user-centric mindset and is key contributor in driving optimal digital banking experiences. The incumbent leads the execution activities of cross-functional teams involving various business partners in the development and deployment of new products, product enhancements, and process improvements. Responsible for the strategic development and execution of the digital banking projects/programs. Drives digital products towards a meaningful balance between user needs, business objectives and technical feasibility. Provides direction on the development, testing, and refinement of UX prototypes in an agile environment. Refines requirements and makes them visible in the backlog. Keeps the backlog prioritized according to importance and clearly communicate the requirements to the team and work with individual team members as needed to explain requirements. Facilitates solutions across the organization; working with legal, risk, operations, UX and technology teams to prioritize, deliver solutions that align with the corporate strategy. Performs User Acceptance Testing. Ensures what is delivered meets the original goals and KPIs.
Requirements
- Bachelor's Degree or equivalent work experience: Technology-related field. - Required.
- 5+ Years Project Execution experience. - Required.
- 5+ Years Experience working within a cross-functional team using Agile/Scrum. - Required.
- Excellent relationship building skills.
- Excellent communication skills.
- Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment.
- Organized, controlled, engaged, polished meeting management.
- Ability to be decisive.
- Proficient Microsoft Office software applications Word, Excel, PowerPoint.
- Experience with Agile tactics and tools.
Nice To Haves
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
- Experience in Microsoft Office products.
Responsibilities
- Aids in the execution of digital banking programs
- Leads the execution activities of cross-functional teams
- Responsible for the strategic development and execution of the digital banking projects/programs
- Drives digital products towards a meaningful balance between user needs, business objectives and technical feasibility
- Provides direction on the development, testing, and refinement of UX prototypes in an agile environment
- Refines requirements and makes them visible in the backlog
- Keeps the backlog prioritized according to importance and clearly communicate the requirements to the team
- Facilitates solutions across the organization
- Performs User Acceptance Testing
- Ensures what is delivered meets the original goals and KPIs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
