Manager Digital Product Strategy

CVS Health

5d

About The Position

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. As the Manager of Digital Product Strategy, you will sit at the intersection of Aetna Digital and Aetna's Commercial business, where you will lead high-impact strategic initiatives by defining vendor strategy, aligning cross-functional stakeholders, and overseeing the implementation of key capabilities that enhance our digital experience, drive membership engagement, and deliver measurable business value.

Requirements

• 5+ years of experience in product management and product strategy.
• 5+ years of experience leading cross-functional teams.
• 3+ years of experience in digital strategy and/or vendor management.
• 3+ years of experience working with and presenting in executive settings.
• 3+ years of experience leading the design and launch of new products and/or processes
• Must be willing to travel Up to 10% annually.

Nice To Haves

• Digital Product literacy within the healthcare industry
• Demonstrated success in collaborating with external partners to advocate for bold, strategic initiatives, drive alignment on business priorities, and ensure timely execution of deliverables
• Proven experience supporting development of product strategies and roadmaps, as well as bringing digital products to market within the healthcare industry (e.g., market / competitive analysis, multi-year product feature roadmap, product pricing, business case development, go-to-market planning, product launch, change management)
• Critical thinker, with the ability to make data-driven decisions on product launches
• Strong program management skills, with a proven track record of effectively engaging and coordinating with internal and external (e.g., customers, vendors) stakeholders
• Proven experience influencing and aligning cross-functional teams around shared goals, within a highly matrixed environment
• Able to balance the ideal state with doing what it takes to deliver on short-term goals
• Change management experience, by championing bold ideas, building trust, and driving adoption
• Excel at time management and able to manage multiple priorities autonomously
• Persistent despite obstacles; comfortable with ambiguity and evolving needs
• Highly organized and detail oriented
• Superior written and verbal communication skills, with a keen eye for detail

Responsibilities

• Vendor strategy development: Assess the market landscape, conduct customer research, leverage member data to support roadmap development, prioritizing vendor that drive value for the business and our customers.
• Business case & ROI analysis: Evaluate vendor proposals and align them with the business goals and financial impact.
• Vendor negotiations: Support negotiation of vendor terms, SLAs, and ensure compliance with legal and operational standards.
• Cross-functional leadership: Lead initiatives across product, engineering, procurement, legal, and digital teams.
• Performance monitoring: Define KPIs and track vendor performance against agreed outcomes
• Program/project management: Manage complex implementations, timelines, and dependencies within a highly matrixed environment.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
• For more information, visit https://jobs.cvshealth.com/us/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees