Manager, Digital Marketing System PMO

Hyundai Motor Company•Fountain Valley, CA

6d•Onsite

About The Position

At Hyundai, the Manager, Digital Marketing System PMO will own the strategy, execution, and evolution of Hyundai’s flagship consumer website, HyundaiUSA.com. This role sits at the center of HyundaiUSA.com, leading cross-functional teams, agencies, and vendors to deliver high-visibility digital initiatives that directly shape the brand’s consumer experience. You’ll operate with manager-level authority, partner closely with senior leadership, and drive projects from concept through launch—at enterprise scale. The position involves supporting the Sr. Manager in leading H.com new initiatives and ongoing projects, serving as the PMO Lead for assigned projects, and managing PMO teams. It also includes leading SDLC execution using Agile and Waterfall methodologies, supporting planning, development, upgrades, maintenance, and reporting for Marketing’s digital destinations. Collaboration with marketing, business stakeholders, IT, and external partners is essential to ensure competitive, integrated digital experiences, aligning marketing production with HMA strategy and timelines. The role also encompasses managing the Creative Agency of Record for integrated and standalone digital programs, defining business requirements, integrating and optimizing various digital platforms, managing vendors, creating executive-level PowerPoint briefings, and driving continuous process improvements.

Requirements

Bachelor’s degree preferred
Six or more years of experience in digital strategy planning and operations in a consumer facing industry required
Four or more years of experience owning and managing end to end projects required
Four or more years of experience managing vendors required
Proven experience analyzing performance metrics (e.g. Adobe, G4 - Google Analytics, etc.) and provide periodic reporting to leadership required
Experience managing direct or contract based employees required
Strong understanding of digital architectures and technologies required

Nice To Haves

Master's degree a plus - preferably in Marketing and Business Management
Marketing agency management experience a plus
Automotive industry experience a plus
PMP a plus

Responsibilities

Own the strategy, execution, and evolution of Hyundai’s flagship consumer website.
Lead cross‑functional teams, agencies, and vendors to deliver high‑visibility digital initiatives that directly shape the brand’s consumer experience.
Operate with manager‑level authority, partner closely with senior leadership, and drive projects from concept through launch—at enterprise scale.
Support Sr. Manager in leading H.com new initiatives and ongoing projects.
Serve as PMO Lead for assigned projects; manage PMO teams.
Lead SDLC execution (Plan, Define, Design, Develop, Test, Deploy, Stabilize) using Agile and Waterfall.
Support planning, development, upgrades, maintenance, and reporting for Marketing’s digital destinations.
Collaborate with marketing, business stakeholders, IT, and external partners to ensure competitive, integrated digital experiences.
Ensure marketing production aligns with HMA strategy and timelines.
Manage Creative Agency of Record for integrated and standalone digital programs.
Define business requirements, scope, expectations, feedback, and approvals.
Integrate and optimize mobile, tablet, desktop sites, and mobile apps within HMA’s ecosystem.
Manage vendors supporting creative strategy and execution; negotiate costs and timelines.
Create and present executive‑level PowerPoint briefings.
Provide routine status updates to Sr. Manager, Interactive Marketing.
Drive continuous process improvements to reduce content errors.
Coach, counsel, and develop staff; manage team time, materials, and budgets.
Serve as central point of contact for project and stakeholder communications.
Design and execute rigorous QA/testing procedures.
Build, manage, and communicate detailed project plans and success metrics.
Proactively resolve issues and take on emerging initiatives.
Support budget forecasting and maintenance.
Manage analytics reporting (HeyHyundai, T1 DRS, Pony 2.0, ad‑hoc, as needed).
Manage and support Foreign Language sites, Web QC, backend, and third‑party integrations.
Manage third‑party vendors, contractors, and contracting.
Improve overall H.com process efficiency and productivity.
Lead formal RFI and RFP processes.
Exercise manager‑level authority with independent judgment on matters of significance.
Perform work directly related to management and general business operations.

Benefits

Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
Holiday Pay - the company shuts down with pay between Christmas and New Years.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
401(k) retirement plan with Employer Match
Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
Vacation and sick time off
Employer-paid basic life and disability coverage, including Paid-Family Leave.
Mental health, wellbeing, and employee assistance program
Health advocate (support)
Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees.
External Training and Development Programs