TD Bank-posted 7 months ago
$86,840 - $139,360/Yr
Full-time • Manager
Remote
Credit Intermediation and Related Activities

The Manager, Design & Experience is responsible for research and benchmarking, new concept development and business-specific solutions and standards. This role also is responsible for the development and documentation of presentations and other related content providing solutions that deliver an impactful interior and exterior design with a strong focus on improving customer and employee experiences that are reflective of the location, community, and current Brand standards.

  • Researches relevant benchmarking and industry trends
  • Brainstorms and conceptualizes a variety of possible experience scenarios and provides definition and application logic
  • Creates and develops business-specific concepts and solutions
  • Connects requirements across lines of business to ensure standards alignment and clear direction for partners and consultants
  • Participates in planning, managing, and implementation of special programs providing design experience subject matter expertise (SME) as related to other business unit initiatives having an impact
  • Establishes a close team relationship with all project partners to identify opportunities, challenges, and solutions to address customer requirements and special needs with actionable insight
  • Manages multiple, broad, and large-scale initiatives
  • Collaborates to ensure solutions developed meet company design and technical standards
  • Manages external consultants to ensure timely and accurate production of design solutions that meet business objectives and align with established Company procedures and applicable legal and regulatory guidelines
  • Bachelor's degree required
  • Graduate Degree or progressive work experience in addition to experience below
  • 5+ Years of related experience
  • Registered or unregistered architect, project manager or designer, licensed professionals preferred
  • Experience with LEED & WELL, LEED AP & WELL AP certification preferred
  • Must have management experience related to consultants
  • Must have excellent organizational and communication skills
  • Must possess excellent computer skills including Microsoft Office suite including Microsoft Project
  • Must have experience reading and performing quality control for construction documents
  • Must have demonstrated architectural/interior design experience related to corporate and retail projects
  • Base salary and variable compensation/incentive awards
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development and reward and recognition programs
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