Manager - Design Brand Project Management (Hybrid-AZ)

Best Western International • Phoenix, AZ

8h • Hybrid

About The Position

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Are you a strategic design professional who thrives on elevating brand standards, developing people, and turning vision into action? As our Manager, Design Brand Management, you’ll play a key leadership role in shaping design excellence across our portfolio while guiding a talented team. If you’re passionate about hospitality design, brand integrity, and building high-performing teams — this is your opportunity to make a lasting impact.

Requirements

• 6+ years of professional experience in architecture or interior design (commercial, industrial, or institutional).
• Supervisory or management-level experience required.
• Bachelor’s Degree in Architecture, Interior Design, or related field — or equivalent experience.
• Strong financial and budgeting acumen.
• Intermediate proficiency in Microsoft Office Suite.
• Operational leadership skills with the ability to translate strategy into execution.
• Strong attention to detail and commitment to meeting technical standards.
• Solid industry and competitive knowledge.
• Confident communicator who can influence and align stakeholders.
• Sound judgment and decision-making grounded in experience and analysis.

Nice To Haves

• Hotel Property Improvement Plan experience preferred.
• NCIDQ certification preferred.

Responsibilities

• Champion Brand & Design Excellence Lead and implement design programs and initiatives that advance member development objectives. Protect and elevate brand standards through thoughtful oversight and execution. Develop and refine programs and projects that align with departmental and organizational goals.
• Lead & Empower the Team Provide technical and operational leadership to Design Project Managers and FF&E Reviewers. Assess team strengths and opportunities, delivering meaningful coaching and development. Build a culture of accountability, collaboration, and purpose. Implement effective hiring and retention strategies to grow a strong, engaged team.
• Influence & Collaborate Foster trusted relationships with members, senior leadership, and advisory boards. Prepare and present monthly Board materials related to Member Design matters. Influence adoption of new initiatives, standards, and operational improvements across the organization.
• Drive Operational & Financial Performance Contribute to annual budgeting efforts and support financial objectives. Maintain quality service by establishing and upholding company standards. Identify and resolve both visible and underlying challenges. Partner with external vendors as needed, including contract negotiations.

Benefits

• Medical/Dental/Vision available day one
• Vacation/Sick- accruals start day one
• Paid company holidays and personal holidays to celebrate what’s important to you
• 401K - company contribution and match (U.S.)
• Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
• Employee discounts/hotel discounts
• Free financial and health wellness programs
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager