Manager, Demand & Replenishment Planning

Universal Orlando•Orlando, FL

58d

About The Position

The Manager, Demand and Replenishment Planning & Procurement provides strategic planning and analytical support for Universal Orlando’s Food & Beverage (F&B) operations. This role is responsible for developing and maintaining ongoing SKU-level demand forecasts, proactively gathering inputs from Culinary, Warehouse, Operations, and Finance partners, and translating those signals into actionable procurement and replenishment plans. This position owns forecasting accuracy, demand modeling, inventory planning, and system inputs that drive replenishment performance. The Manager serves as a central connector between Sourcing, Procurement, Culinary, Operations, Warehouse, and Finance, ensuring product needs are anticipated, communicated, and fulfilled efficiently while aligning inventory availability with financial objectives.

Requirements

Bachelor’s degree in Business, Supply Chain, Finance, or a related field required.
5+ years of experience in demand planning, materials or replenishment planning, procurement, or financial analysis; or an equivalent combination of education and experience.
Strong understanding of cost of goods, margin, markup, and profitability concepts.
Demonstrated ability to forecast and analyze consumption trends by SKU, category, and location.
Advanced proficiency in Microsoft Excel; strong working knowledge of PowerBI and ERP systems (Eatec and/or Oracle strongly preferred).
Ability to synthesize complex data into clear insights for diverse stakeholders.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Comfortable operating in ambiguity and driving clarity through data and collaboration.
Consistent attendance is a job requirement.

Nice To Haves

Food & Beverage, retail, hospitality, or high-SKU-volume operational experience strongly preferred.

Responsibilities

Demand Forecasting & Analytics: Develop, maintain, and continuously refine rolling SKU-level demand forecasts incorporating historical usage, sales trends, event calendars, seasonality, attendance data, and menu changes. Apply analytical models and MRP/planning tools to translate demand signals into supply requirements. Analyze variance to actuals and adjust assumptions, inputs, and methodologies to improve forecast accuracy.
Replenishment, Par Level Governance & Inventory Planning: Own calculation, review, and optimization of par levels balancing service levels and working capital efficiency. Integrate procurement lead times and MOQs, warehouse capacity and cadence, culinary and operational velocity, and financial constraints. Establish system-driven reorder points and ensure MRP logic aligns with operational realities to minimize spoilage, stockouts, overstocks, and excess safety stock.
Cross-Functional Collaboration & Procurement Leadership: Serve as the central planning and execution leader for Culinary, Sourcing, Warehouse, Operations, and Finance, while providing direct people leadership and day-to-day management of the Food & Beverage procurement team (Buyers and Senior Buyers). Set priorities, establish standard work, coach execution, and hold the team accountable for purchasing discipline, issue resolution, and inventory performance.
Replenishment Strategy, Systems Excellence, Data Analysis & Reporting: Develop and deliver reporting on forecast accuracy, SKU performance, inventory turns, COGS, and usage variance. Maintain MRP/ERP planning parameters to ensure accurate system outputs. Identify and resolve exceptions including stockout risks, overstocks, system errors, consumption anomalies, and supplier delays.
Budget & Financial Alignment: Collaborate with Finance and Sourcing to align forecasts with budgeted revenue, COGS, and open-to-buy parameters. Highlight financial risks and opportunities driven by consumption trends, waste, and ordering behavior. Support financial planning cycles with forward-looking inventory projections.
Process Improvement: Recommend and implement enhancements to forecasting tools, data workflows, and communication routines to improve accuracy, efficiency, and decision-making.