Manager, Delivery

Breakthru Beverage Group • Minneapolis, MN

5d • Remote

About The Position

We’re seeking a Delivery Manager to lead all aspects of our delivery department—driving efficiency, safety, and exceptional customer service. This role oversees drivers, fleet performance, and DOT compliance while managing scheduling, payroll, and training. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, solves problems quickly, and builds a strong, safety-focused team culture.

Requirements

• Bachelor’s degree in related field and/or equivalent training and work experience
• Minimum of 5 year of experience in related area and some experience in a supervisory role
• Proficient PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Nice To Haves

• 1-3 years of management/supervisory experience
• Able to interpret and apply union contracts

Responsibilities

• General manager administration including, but not limited to, workers compensation, new hire interviewing, conducting training for efficiencies and overall safety culture, etc.
• Administer proper discipline when necessary.
• Maintain drivers’ attendance records, sick days, vacation, etc.
• Maintain and update payroll utilizing timekeeping software.
• Effectively manage all aspects of the delivery department.
• Monitor delivery fleet using Mobil Cast.
• Responsible for DOT compliance including DOT safety requirements and DOT drug screening.
• Respond to all inquiries and complaints concerning all aspects of the delivery process.
• Ensures that team maintains a positive customer experience: Positively responding to customer inquiries, complaints and resolving delivery concerns in accordance with customer requirements
• Responsibly handle beverage alcohol product.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Benefits

• This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually.
• This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company’s 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees