Manager (Day Shift), Data Center Operations (OR1) (1724)

CoreSite Realty • Orlando, FL

84d

About The Position

At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we're not just building state-of-the-art infrastructure - we're creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.

Requirements

• Expert level of knowledge in data center operations.
• Project management experience.
• Expert ability in MOP writing.
• Strong management and interpersonal skills.

Responsibilities

• Data center subject matter expert for electrical, mechanical, and fire life safety systems.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Tracking and trending site efficiencies and energy consumption.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
• People manager responsible for assigning shifts, works, approving time off, etc.
• Training and mentoring of junior staff.
• Work with technicians and vendors to ensure preventive and predictive maintenance schedules are met and maintenance is completed on time.
• Manage vendor relationships and service contracts.
• Manage vendor procurement and billing process.
• Site budgeting and forecasting both CapEx and OpEx.
• Create highly detailed technical procedures for maintenance events, emergency situations, standard site evolutions, etc.
• Expert technical review of procedures and company standards and policies.
• Manage site audits both internal and external.
• Adherence to compliance standards.
• Manage systems to avoid unplanned, customer-impacting outages.
• Manage the data floor and back of house mechanical loading capacity.
• Provide applied mechanical and integrated control expertise for the entire data center.
• Navigate and utilize a CMMS system.
• Ensure that processes are completed in a timely manner pertaining to Service Level Agreements (SLA).
• Provide day-to-day exceptional customer service and support.
• On-call availability may be required to respond to emergency situations at the data center.
• Adhere to and promote CoreSite's Principles of Operational Excellence.
• Promote and demonstrate the behaviors consistent with CoreSite's culture and 8 Guiding Principles.
• Special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Real Estate
• Number of Employees: 251-500 employees