Manager, Data Science

PayPal•Chicago, IL

34d•Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: The Global Fraud Prevention team is looking for a Data Science Manager to join us as an exceptional problem solver with a passion for data insights and a relentless execution focus. You will lead the design and execution of safer experiences for our users and will work on the complex task of keeping fraudsters away from PayPal Credit products. If you're looking to make an impact at the red-hot intersection of ePayments, lending and online risk management, you're at the right place.

Requirements

Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
8+ years proven credit or fraud risk analytics experience or equivalent
Must be an intuitive, organized analytical thinker, exceptional problem solver with the ability to perform detailed analysis
Strong written, oral, and interpersonal skills a must including the ability to explain and/or present analysis
Aptitude and willingness to roll-up the sleeves and get involved in the details
Must have good business judgment with demonstrated ability to think creatively and strategically
Ability to work with leadership & stakeholders to define project scope and direction, driving large pieces of the work independently
Ability to maintain a flexible work schedule to collaborate effectively with teams across multiple time zones
Proficient in Python, R, SQL
Proficient in Excel, Powerpoint & Word

Nice To Haves

Bachelor's degree or higher in Mathematics, Statistics, Operations Research, Finance, Economics or related quantitative discipline

Responsibilities

Lead and manage data science projects, ensuring timely delivery and alignment with business goals.
Develop and maintain data models, algorithms, and reporting systems to support data analysis and decision-making.
Analyze complex datasets to identify trends, patterns, and insights that drive strategic initiatives.
Collaborate with cross-functional teams to understand data needs and provide actionable insights.
Ensure data quality and integrity through regular audits and validation processes.
Mentor and guide junior data scientists, fostering a culture of continuous learning and improvement.
Conceive, design, and monitor risk management strategies to manage fraud losses and improve business profitability for credit products
Identify opportunities and gaps within current portfolio of PayPal's Fraud Risk controls, including continuously evolving fraud trends
Formulate & propose solutions to ensure optimal balance between user experience, business enablement, operational expense, and loss exposure
Effectively communicate complex findings and strategy recommendations to both technical and non-technical audience
Monitor performance of existing & new solutions and optimize to ensure desired results
Work closely with partners in Risk Platform, Data Science, Operations, Product Management, Legal & Compliance, and other teams to formulate and execute fraud risk solutions