Manager, Data Ops, Platforms and Analytics

FashionPhile-posted about 2 months ago
$135,000 - $145,000/Yr
Full-time • Manager
Carlsbad, CA
251-500 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
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FASHIONPHILE is more than just fashion - we're revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

  • Design, build, and optimize BI solutions using data in Enterprise Data Warehouse and multiple data sources stored in AWS (Redshift, S3), and data from other applications, to deliver executive and functional dashboards, robust KPI definitions, and governed reporting, consistently ensuring reports are delivered on time with adherence to SLAs.
  • Integrate, configure, and roll out new BI and reporting tools; oversee and coordinate data integration efforts-ensuring that integrated data sources are available, accessible, high-quality, and fit-for-purpose for reporting/analytics; partner closely with Data Engineering, articulate business requirements, validate data integration projects, and own outcomes like unified reporting, governance, and data quality for analytics (not the hands-on technical builds).
  • Oversee day-to-day BI, reporting, and analytics operations, including managing project intake, assignments, ad hoc requests, incident management with appropriate urgency, and ongoing team delivery cycles. Collaborate with stakeholders to define requirements, deliver actionable insights, provide training, and maintain clear process documentation to ensure business needs are met.
  • Maintain and continually improve a governed BI ecosystem, including semantic layers, KPI glossary, and robust monitoring of data lineage and quality, to drive trusted, impactful business insights and reporting.
  • A master's degree in data science, analytics, engineering, computer science, mathematics, business analytics or related discipline
  • 4+ years of hands-on experience specifically managing BI, reporting, and operational analytics teams-including direct responsibility for delivering executive and functional dashboards, integrating and validating data from cloud data warehouses (e.g., Redshift), S3, and multiple business systems, maintaining data quality and governance, overseeing incident management and SLA compliance, enabling self-serve reporting, and leading successful tool integration and process improvement projects.
  • Certifications - Tableau, PMI, Scrum Master, AWS
  • Data Strategy & Architecture: Experience building scalable BI/reporting ecosystems (Tableau, Looker, Sisense/Periscope, PBI, or similar)
  • Tool & Tech Expertise: Hands-on experience with additional BI, reporting, data integration (Reshift, AWS, S3, cloud and enterprise platforms), or cloud tools
  • Statistical and ML Methods: Advanced knowledge of statistical and machine learning methods including hypothesis testing, regression, classification and clustering
  • Leadership and Team Skills: Highly motivated self-starter, strong leadership skills, and proven ability to build, mentor, and motivate technical teams
  • Business Acumen and Communications: Experience partnering with executive leadership; strong business acumen and exceptional communication, stakeholder management, and presentation skills
  • Agile/Project Management: Experience in fast-paced agile environments and running analytics/reporting projects end-to-end
  • Familiarity with a broad set of statistical/machine learning methods and concepts, ranging from hypothesis testing and linear regression analysis to supervised and unsupervised learning
  • Highly motivated self-starter, strong leader, team player with experience working in a fast-paced, agile environment
  • Medical, Dental and Vision coverage with FSA options
  • Paid Time off, Paid Sick Time, and Paid Holidays
  • 401(k) with generous match program
  • Long Term Disability Insurance
  • Free Life Insurance and AD&D
  • Commuter Benefits Plan
  • Employee Discount
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