Manager, Data Management & Governance
About The Position
Grant Thornton is seeking a Manager, Data Management & Governance to join the team. Approved office locations can be found below. The Manager, Data Management & Governance, sits within the Customer Platforms Strategy team in the Go-To-Market organization. This role is responsible for ensuring the firm's Customer Platforms data is accurate, complete, and reliable establishing the governance standards, data quality processes, and operating model that allow our commercial platforms to serve as a trustworthy foundation for client master data, pipeline reporting, and firm-wide integrations. The Customer Platforms team is the function within the Go-To-Market organization responsible for the strategy, governance, and operational performance of the firm's customer technology ecosystem. Data & Governance is a dedicated function within this team focused on making sure the data that powers our customers platforms is fit for purpose across all downstream uses, including ERP integration, growth performance reporting, and onboarding of teams joining the Grant Thornton Advisors network. This role partners closely with Platform Operations and the COE within Customer Platforms, as well as go-to-market, marketing, commercial, IT, and other relevant firm functions across the firm.
Requirements
- 6+ years in data management, data governance, CRM operations, or a related data-focused role
- Built or formalized a data governance function, framework, or set of operating standards
- Managed data quality processes including deduplication, enrichment, record matching, and master data management
- Operated as a data owner or governance lead for a CRM platform (Dynamics 365 or equivalent)
- Supported M&A data integration or systems migration work, including managing data from legacy or third-party sources
- Working knowledge of data query tools (SQL or equivalent) to investigate, validate, and audit data independently
- Hands-on experience working within CRM data environments such as Microsoft Dataverse or equivalent
- Ability to assess and map data structures from source systems including legacy or third-party platforms against target data models
- Experience or familiarity with global data privacy requirements
Nice To Haves
- Professional services or financial advisory background preferred
Responsibilities
- Own Data Quality and Integrity
- Build and Run the Data Governance Function
- Support Data Integration for Onboarding and M&A
- Partner Across the Firm
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
