About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary Receives objective based assignments, and determines resources to meet schedules and goals. Provides guidance to subordinates within the latitude of established company policies. Recommends changes to policies and establishes procedures that affect section or multiple disciplines. Decisions impact others in the immediate team and influences methods and techniques. Executes financials, business planning, organizational priorities and workforce.

Requirements

  • Bachelor’s degree in Engineering, Information Technology, Facilities Management, or a related field, or equivalent practical experience
  • Experience in data center operations, facilities management, or critical infrastructure environments

Responsibilities

  • Manages supervisors and professional individual contributors.
  • Guides through well defined management precedents
  • Manages teams to work safely, effectively and with high regard to human error avoidance
  • Manages personnel details including salaries, positioning, hire/fire, reviews, coaching and development
  • Aids in testing, project management, and resolving incidents
  • Plans, coordinates, reviews budgets, and implements resources to complete projects and maintenance within the data centers
  • Provides input and guidance towards budget
  • Overall site capacity management
  • Translates functional plans into operational processes and guides execution
  • Oversees contractor work and operations to ensure completion to Equinix's required standards, (KPI's) Key Performance Indicators and (SLA's) Service Level Agreements
  • Ensures correct processes are followed and all documentation is complete
  • Takeover of new builds and building infrastructure
  • Writes all (MOP) Maintenance Operation Protocol scripts
  • Communicates and coordinates activities and on-site staff during an incident
  • Assists with root cause analysis and incident resolution

Benefits

  • Employee Assistance Program: An Employee Assistance program is available to all employees.
  • Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
  • Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
  • Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
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