Position Summary... What you'll do... We are seeking a dynamic and experienced Manager of Data Analytics to execute our data strategy and initiatives with a specific focus on Contact Operation . The ideal candidate will have extensive knowledge of data analytics, business acumen, and data management. This role will be critical in driving data-driven decision-making across the organization by transforming data into actionable insights for business owners, ensuring the highest standards of data quality and governance, and collaborating with cross-functional teams to align data initiatives with business objectives.