Manager, Cyber Security Risk Leader

Nationwide • Columbus, OH

250d

About The Position

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. The Security Operations Center (SOC) leader role resides in the Cyber Security Operations Center. The role will be responsible for co-leading a team of incident responders that investigates security alerts generated by various security tools 24 hours a day, 7 days a week, 365 days a year. In addition, the SOC leader will be accountable for improving and automating our security operations and security engineering practices. Previous experience managing a SOC is strongly desired. Hands-on technical experience in one or more domains, such as network security, endpoint security, or cloud and application security are desirable. Working knowledge and experience with Security Information Event Management (SIEM), Security Orchestration, Automation and Response (SOAR), Case Management, Cloud Technologies and Endpoint Detection and Response (EDR) tools are foundational to be successful in this role.

Requirements

• Undergraduate studies in cyber security, management information systems, engineering, math, computer science, data analytics or related field or comparable experience and education strongly preferred
• Graduate studies in cyber security, computer science or a related field are a plus
• Certifications such as CISSP, CISA, CISRM, BCP, DRP are encouraged
• Typically, six years of experience in a technology field including three years of leadership experience on large, complex projects
• Demonstrated experience leading a team accountable for large-scale technology assets spanning plan, build and run
• Demonstrable experience managing business relationships, preferably within the cyber field

Nice To Haves

• Business acumen: understanding of business, technology, cyber, and regulatory trends
• Ability to encourage and challenge team members, elevate their capabilities, and foster engagement
• Successfully guided a staff through organizational changes
• Effective communication skills and familiarity with the insurance and financial services sectors

Responsibilities

• Lead a team of dedicated security analysts
• Manage staff, prepare work schedules and assign specific duties
• Implement departmental policies, goals, objectives, and procedures
• Drive high severity issue lifecycle: Recovery, root cause analysis, preventative measures, documentation, and closure
• Manage incident ticket queue to facilitate excellent support
• Review operations activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing improvement
• Continually monitor and improve the overall performance of the team
• Serve as a teacher, coach, and mentor to analysts to achieve elite investigation quality
• Develop strong relationship and collaborate with peer teams
• Remain knowledgeable on evolving technologies relevant to the corporate enterprise
• Contribute to a positive work environment in the team/department
• Escalation point for internal and external issues

Benefits

• Medical/dental/vision insurance
• Life insurance
• Short and long term disability coverage
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree