This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
We are seeking a Manager, Customer Support to lead and expand a team of top-tier Customer Support Representatives who deliver both front-line and dedicated support to our clients via phone, email, and live chat. In this role, you will act as a trusted advisor to both your direct reports and Levelset's customers, fostering strong relationships with internal and external stakeholders. Your primary focus will be on ensuring that Levelset's customers receive excellent support, education, and are fully integrated into our platform. As a successful Manager, Customer Support, you will play a key role in establishing and maintaining positive customer relationships. You will also provide industry and technology thought leadership while embodying Procore's values of Openness, Optimism, and Ownership. You will collaborate closely with our Install-Base Sales and Account Executive teams, Customer Success, and Research teams, implementing best practices and solutions to guarantee that customers are positioned for success and are achieving their business goals.
