Manager, Customer Success (AMER)
ClickUp
210d•$176,000 - $198,000
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About The Position
We’re looking for a strategic and execution-obsessed Manager of Customer Success to lead a team of high-performing Customer Success Managers (CSMs). This person will own the health and success of their team’s Book of Business (BoB), drive execution of our Customer Engagement Process (CEP), and coach CSMs to deliver exceptional customer experiences that maximize adoption, expansion, and retention. This isn’t your typical customer success job. We move fast, thrive in ambiguity, and live for the win. If you love rolling up your sleeves and have a borderline unhealthy obsession with customer outcomes, this role’s for you.
