Manager Customer Projects Team - Electrical

Graybar•Washington, DC

3d•$105,000•Onsite

About The Position

Become part of the excitement. The Manager Customer Projects Team is responsible for the overall direction, coordination, implementation, execution, control, and completion of team’s assigned customer projects ensuring consistency with appropriate strategy, commitments, and goals. The Manager Customer Projects Team is responsible for managing 16+ project specialists and achieving annual sales targets of $150 million plus, ensuring alignment with company objectives and compliance with established pricing and operational policies. In this role you will: Provide leadership in the planning, documentation, and ongoing execution of customer projects, as assigned. Ensure customer projects are billed out completely, accurately, and timely capturing revenue and margin leakage for successful project close-outs. Create and maintain a consistent approach to project order management and services. Act as a change agent for continuous improvement through enhanced methodologies. Assist in defining project order scope, objectives, and deliverables that support business goals, in collaboration with district management and customer requirements. Develop full-scale project order plans and schedule project order timelines. Estimate and coordinate the resources and participants needed to achieve project order goals; assume administrative role for onsite or virtual meetings, calls, and webinars between internal and external participants. Manage project spend. Provide direction and support to customer project order teams; coach and mentor team members on project order management and general project management techniques. Effectively communicate project expectations to team members and customers in a timely and clear fashion. Track project deliverables using appropriate tools; monitor and report on progress of projects to key stakeholders. Proactively manage changes in project scope and devise contingency plans to ensure the achievement of project outputs.

Requirements

5+ years of experience: This is a senior-level Project Order management position for an individual with substantial experience in orders management
5-7years’ experience: Project Order Management preferred
Four-year degree: Or equivalent business or operations experience preferred
Knowledge of Microsoft Office Suite including Word, PowerPoint, and Excel
Planning, organizational, and time management skills
Troubleshooting and problem-solving skills
Leadership skills
Verbal and written communication and presentation skills
Conflict management skills
Decision making skills with the ability to take appropriate risks
Analytical skills
Ability to effectively interact and communicate with all levels within the district and external customers
Ability to manage competing priorities, multitask, resolve conflicts and meet tight deadlines
Ability to work in a team-based environment
Ability to manage resources effectively
Ability to make decisions in a rational, systematic, and logical manner
Ability to demonstrate a forward-looking, results-oriented perspective in motivating and inspiring others
Ability to effectively supervise staff and achieve results through others
Ability to effectively train and instruct in both group settings and one-on-one

Responsibilities

Provide leadership in the planning, documentation, and ongoing execution of customer projects, as assigned.
Ensure customer projects are billed out completely, accurately, and timely capturing revenue and margin leakage for successful project close-outs.
Create and maintain a consistent approach to project order management and services.
Act as a change agent for continuous improvement through enhanced methodologies.
Assist in defining project order scope, objectives, and deliverables that support business goals, in collaboration with district management and customer requirements.
Develop full-scale project order plans and schedule project order timelines.
Estimate and coordinate the resources and participants needed to achieve project order goals; assume administrative role for onsite or virtual meetings, calls, and webinars between internal and external participants.
Manage project spend.
Provide direction and support to customer project order teams; coach and mentor team members on project order management and general project management techniques.
Effectively communicate project expectations to team members and customers in a timely and clear fashion.
Track project deliverables using appropriate tools; monitor and report on progress of projects to key stakeholders.
Proactively manage changes in project scope and devise contingency plans to ensure the achievement of project outputs.

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.