Manager, Customer Development, North TX

Pernod Ricard
114d$79,360 - $99,200

About The Position

At Pernod Ricard USA, we have accelerated and transformed our organization around experiences of conviviality, placing the consumer at the heart of our business model. The Customer Development Manager plays a critical role in our mission to leverage the power of the complete portfolio to beat the market, ensuring that our customers have the right spirit to match every moment of conviviality. The Customer Development Manager will drive frontline business in top accounts within designated market and areas of responsibility. Serving as the key point of contact in large on-premise key accounts, this role leads customer-facing consultative selling, trade engagement, and consumer activation for the full PR (Pernod Ricard) portfolio. The successful candidate collaborates closely with local market leadership and acts as the connector between our portfolio of brands, the trade, and our consumers. This position is an innovator, continuously identifying and acting on novel opportunities in market for portfolio growth and increased brand visibility. This position reports directly to the Senior Manager, Customer Development.

Requirements

  • Bachelor’s degree highly preferred.
  • Minimum 2-3 years of work experience in relevant sales capacity, preferably in alcohol beverage or consumer goods industry.
  • Strong organizational, interpersonal, and communication skills.
  • Ability to influence others.
  • Strong ability to collaborate effectively across functions with passion, charisma, and enthusiasm.
  • Data driven and analytically savvy.

Responsibilities

  • Conduct customer-facing consultative selling to drive optimal total PR USA portfolio penetration and long-term growth in designated outlets.
  • Call on assigned accounts with regular frequency and act as their main PR USA point of contact.
  • Lead customer meetings as a consultative partner through understanding their business processes, plans, needs and how the full PR portfolio can play in their outlet.
  • Execute monthly and quarterly programs per guidance from market’s Sales Leadership; activate brand-specific programs based on key priority periods with trade & consumers, including samplings.
  • Drive menus/features year-round with channel-specific trade & consumer programming.
  • Thoughtfully increase brand visibility with POS in key accounts.
  • Create and maintain relationships with key stakeholders and local trade within account universe and geographic area.
  • Act as market liaison between PR USA brands and trade/consumers.
  • Maintain and grow a diverse trade network in assigned geographic area.
  • Work in collaboration with PR USA trade education partners to drive trade education in support of broader PR brand building among the trade.
  • Maintain broad awareness of industry, on-premise channel, and category trends.
  • Collaborate with local Distributors to ensure customer follow-through and support.
  • Identify and act on new opportunities in market for portfolio growth opportunities.
  • Serve as a product knowledge expert for PRUSA brands across the full portfolio including upcoming innovations.
  • Uphold responsibility for key administrative, financial, and operational tasks, including management of assigned portfolio/brand activation budgets and assigned T&E budgets.

Benefits

  • Flexible work policy with hybrid option to work remotely 2 days a week.
  • Commitment to sustainability, safety, and giving back to the community.
  • Inclusive culture where being uniquely you is celebrated.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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