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About The Position
The role of Manager Customer Analytics is to manage the customer analytics team including web analytics, customer behavior analytics, predictive analytics and sales analytics. The role will require deep grasp of information analysis and delivery of data analysis from a variety of sources with a strong emphasis on providing actionable insights, based on a clear understanding of business objectives. The manager of analytics will generate, distribute and present operating reports across an organization, keeping department heads and senior management up to date with corporate performance in sales, website, and satisfying customers. The manager will also have responsibility for furthering the predictive analytical capabilities within Belk, by guiding analysts along the predictive customer analytics roadmap to implementing predictive models for recommending products, offers, and contact with Belk customers.
