Manager, Custom Quality Solutions

CVS Health

13d • $66,330 - $145,860

About The Position

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary As the Manager, Custom Quality Solutions you will support the development, launch, and optimization of CVS Healthspire's quality program. You will support the launch of custom quality products, enhancing existing products to ensure they meet client expectation and operational goals. These products will drive long-term behavior change, promote member satisfaction, and improve measures of healthcare quality. The successful candidate will work closely with the Lead Director, Sr. Manager, and cross-functional partners to execute critical product initiatives.

Requirements

• Two or more years of experience in product development, product management, strategy & operations, or consulting required
• Bachelor's degree or equivalent experience required

Nice To Haves

• Prior healthcare industry experience
• Strong written and verbal communication skills
• Excellent organizational and problem-solving skills
• Self-starter who thrives in a fast-paced environment and can work independently with minimal guidance
• Ability to support multiple workstreams simultaneously, and to identify, analyze and solve practical problems; adjusting priorities as needed to meet deadlines
• Highly collaborative; able to develop cross-functional relationships and communicate effectively with all levels of the organization
• Master's degree preferred

Responsibilities

• Own key product roadmap items, define strategies or features, outline next steps, execute plans, and ensure that they are delivering value to our clients and the enterprise
• Collaborate cross-functionally to build customized targeting, outreach processes, and member-facing materials
• Create and manage reports on product operations, outcomes, and financials
• Perform and support various tasks throughout the product development life cycle
• Maintain a current understanding of the landscape of measures of healthcare quality, as well as the evolution of compensation models
• Partner with vendors and teams across the enterprise to ensure client satisfaction, operational effectiveness, and program financial goals are achieved
• Develop presentations and briefings for internal and external stakeholders
• Partner with client-facing teams to shape program narratives

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
• For more information, visit https://jobs.cvshealth.com/us/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees