Manager-Credit/Collections

AT&T • Orlando, FL

2d

About The Position

Overall Purpose: Manage team to optimize implementation, and maintenance of credit and collections systems, procedures, and policies, ensuring timely receivables, mitigating financial risk, and maintaining strong client relationships. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: • Credit Risk Assessment: Evaluate the creditworthiness of current and potential customers by reviewing financial statements, credit reports, and other relevant data to determine credit risk. • Collections Management: Oversee the collections process, ensuring timely recovery of outstanding debts, setting up payment plans, negotiating settlements, and collaborating with collection agencies when necessary. • Team Leadership and Training: Manage and mentor the credit and collections team. Provide training, set performance goals, and conduct regular evaluations to maintain operational efficiency. • Financial Reporting and Compliance: Prepare regular reports on credit and collections activities, ensure compliance with policies and regulations, and analyze data to recommend improvements. • Other Duties as Assigned: Perform additional tasks as needed, including stakeholder communication, leveraging technology for process improvements, managing departmental budgets, and resolving complex credit disputes to minimize financial loss. Job Contribution: Oversees the daily operations of their team, ensuring that tasks are completed efficiently and effectively. This role focuses on immediate team management, task delegation, and the resolution of day-to-day issues. Typically leads occupational staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action and promotional activity for subordinates.

Requirements

• Bachelor’s degree (BS/BA) desired.
• 3+ years of related experience.

Responsibilities

• Credit Risk Assessment: Evaluate the creditworthiness of current and potential customers by reviewing financial statements, credit reports, and other relevant data to determine credit risk.
• Collections Management: Oversee the collections process, ensuring timely recovery of outstanding debts, setting up payment plans, negotiating settlements, and collaborating with collection agencies when necessary.
• Team Leadership and Training: Manage and mentor the credit and collections team. Provide training, set performance goals, and conduct regular evaluations to maintain operational efficiency.
• Financial Reporting and Compliance: Prepare regular reports on credit and collections activities, ensure compliance with policies and regulations, and analyze data to recommend improvements.
• Perform additional tasks as needed, including stakeholder communication, leveraging technology for process improvements, managing departmental budgets, and resolving complex credit disputes to minimize financial loss.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees