Manager, Credit and Collections

Twitter • New York City, NY

108d • $110,000 - $166,000

About The Position

Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we're on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!

Requirements

• Bachelor degree in Finance or Accounting preferred.
• Minimum of 10+ years of credit review, collection, accounts receivable, or customer service experience required.
• Excellent understanding of Excel, including formulas, pivots, etc.
• Experience with major ERP systems required, preferably Oracle.
• Effective problem solving experiences with understanding of financial statements, credit risk analysis, credit practices and procedures.
• Strong attention to detail and excellent follow-through skills.
• A multi-tasker with the ability to accurately work in a fast-paced, rapidly-growing environment with cross-functional, global teams.
• Willingness to streamline processes and adapt to changes.
• Excellent written, interpersonal, and communication skills.

Nice To Haves

• Understanding of agency/advertiser relationship preferred.
• Additional language skills preferable.

Responsibilities

• Provide direction and leadership to the Credit & Collections department, including off-shore teams.
• Provide global, on-call support to Global Sales, Finance, and C&C Teams.
• Provide Credit analysis and online research to support spend on X. Quick decisioning will be required.
• Review and manage insertion order holds on a daily basis and approve orders in accordance with established SLA process, as well as net payment terms.
• Monitor credit exposure and performance of AR aging in order to facilitate proactive management of risk.
• Provide exception approvals on a one-off basis as required.
• Communicate effectively to keep appropriate organizations up to date on customer issues and situations affecting the continued release of orders.
• Maintain global credit policy, procedures, records and systems to meet internal and external audit requirements.
• Ability to work with large amounts of data, system implementations, and drive change.
• Actively participate in monthly, quarterly, and year-end close activities.
• Help monitor and meet collection targets to improve company DSO.
• Review and approve monthly AR write offs and bad-debt reserves.
• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account.
• Submit delinquent accounts to legal or outside agencies for collection. Knowledge of bankruptcy laws is preferable.
• Oversee and assist with the clean-up of unapplied receipts, short paid invoice and unidentified cash.
• Assist and manage some customer accounts, as needed.
• Tackle special projects and initiatives.

Benefits

• Base Salary: $110,000-166,000 plus equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree