Manager, Counsel - Retail Bank Legal (Hybrid)

Capital One•McLean, VA

3d•Hybrid

About The Position

The Retail Bank Legal Team is seeking an attorney to provide marketing advice and other legal counsel to our Marketing, Analytics, and Product Strategy (MAPS) business. The attorney in this role will advise the consumer bank business teams on marketing, account acquisitions and servicing, customer communication, promotions, new product strategies, and customer lifecycle management. Capital One’s retail bank is in growth mode and MAPS is the engine for that growth. About the Role: The attorney will be responsible for reviewing customer-facing marketing and servicing collateral, working with business leaders to identify risk and problem solve complex issues, and collaborating with various stakeholders on innovative consumer banking intent. The ideal candidate should have expertise in consumer financial regulatory laws, marketing and advertising laws, privacy laws, UDAAP, and risk management.

Requirements

Juris Doctor from an accredited law school
Active member in good standing of at least one state bar
At least 3 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel
Top tier smarts and analytical skills
Ability to understand complex topics quickly with depth that allows for concise and simple advice
Problem solving mentality rather than thinking only like a legal technician
Excellent judgment with the ability to predict long-term consequences
Growth mindset with an openness to new ideas, diverse perspectives, and unconventional solutions
Strong people skills - we’re looking for someone who can build collegial and effective relationships with colleagues and clients
Ownership mentality, thinking like an owner vs. an employee
Solid time management skills with the ability to prioritize a significant volume of work and to manage multiple deadlines
Excellent communication skills with the ability to influence others and write concisely

Nice To Haves

4+ years of experience as an attorney in a law firm, in-house legal department, or government agency involving consumer regulatory experience, credit card programs or financial services
4+ years of legal counsel or compliance experience with consumer finance laws, regulations and disclosures
Marketing review experience
Understanding of Regulation E, Regulation CC, Regulation DD, UDAAP, FCRA, and other consumer financial laws and privacy laws
Ability to identify and assess legal risks presented by a complex business model, and to communicate those risks to business partners
Ability to prioritize a significant volume of work and to manage multiple, simultaneous deadlines
Excellent communication skills with the ability to influence others

Responsibilities

Identifying and assessing legal risks associated with marketing Capital One’s consumer bank business.
Ensuring account acquisitions and servicing complies with applicable law.
Active engagement and legal support as part of a collaborative and cross-functional team.
Collaborating with Bank, Brand, the Business Risk Office, Corporate Communications, and Compliance stakeholders to address risks, develop creative solutions, and resolve issues.
Regular interactions with senior business partners, Legal Department subject matter experts, and other business attorneys.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

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