Manager, Counsel: Complaints, Disputes & Fraud
Capital One•McLean, VA
404d
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About The Position
The Manager, Counsel: Complaints, Disputes & Fraud at Capital One is a pivotal role within the Consumer and Small Business Legal team. This position serves as the primary contact for compliance and business partners in addressing consumer complaints related to the US credit card business. The role involves providing critical legal advice, strategizing with management, and supporting the development of reporting mechanisms to identify trends and proactively resolve potential complaints. The ideal candidate will leverage their legal expertise to enhance the team's effectiveness while contributing to a collaborative and inclusive work environment.
