Manager - Corporate Strategy and Enterprise Quality

ERCOT • Taylor, TX

3d • Hybrid

About The Position

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. SUMMARY Leads the Corporate Strategy and Enterprise Quality team that develops and executes tracking of the company’s strategic plan and annual objectives while advancing enterprise-wide operational excellence initiatives. The position ensures the organization remains agile, resilient, and prepared to thrive in a rapidly evolving industry landscape. Working closely with cross-functional leaders, this role aligns enterprise strategy with organizational priorities, translating vision into actionable plans that drive measurable results. In partnership with departments across the organization, the role identifies opportunities to improve performance, streamline processes, reduce costs, and enhance quality. By leveraging continuous improvement methodologies, this leader fosters a culture of efficiency, accountability, and sustained excellence.

Requirements

• Requires minimum 8 years job related work experience and 2 years in a leadership role in excess of degree requirements.
• Minimum years of job related experience can include time in leadership roles.
• Bachelor's Degree : Engineering, Computer Science. Business, Accounting, Auditing or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

Nice To Haves

• Six Sigma (Preferred)
• ASQ (American Society for Quality) (Preferred)

Responsibilities

• Responsible for hiring, coaching, training, and performance management of staff.
• Frequently interacts with reporting supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas or customers.
• Responsible for the management of subordinate staff within a department.
• Typically has individual contributors as direct reports, but could have supervisory direct reports.
• Has full responsibility for direct reports.
• Generally provides input to budgeting and financial decisions that impact the department.
• Requests approval for financial actions beyond a limited scope.
• Leads the team that oversees the development, refinement, and governance of the company’s strategic plan, ensuring alignment with executive priorities and enterprise objectives.
• Oversees the execution and tracking of strategic initiatives and annual objectives, including performance dashboards, KPIs, and progress reporting to leadership.
• Leads and facilitates cross-functional planning sessions to translate strategic priorities into actionable roadmaps, milestones, and measurable outcomes.
• Oversees the establishment and maintenance of enterprise performance management processes to monitor results, identify gaps, and drive accountability.
• Leads a center of excellence focused on enterprise-wide operational excellence education, communication, framework consistency, quality maturity, and recognition.
• Works with business leaders to prioritize initiatives focused on process optimization, cost reduction, quality improvement, and risk mitigation.
• Oversees the identification of process inefficiencies and performance barriers through data analysis, stakeholder engagement, and structured problem-solving methodologies.
• Champions continuous improvement practices (e.g., Lean, Six Sigma, Kaizen, root cause analysis) to drive sustainable operational enhancements.
• Partners with business leaders to standardize best practices, streamline workflows, and improve cross-departmental coordination.
• Oversees and develops executive-level reporting materials and insights that support data-driven decision-making.
• Supports organizational change initiatives by ensuring strategic initiatives are effectively communicated, adopted, and embedded into daily operations.
• Monitors industry trends and emerging risks to ensure the strategic plan remains adaptive and forward-looking.
• Fosters a culture of accountability, operational rigor, and continuous improvement across the enterprise.
• Provides reports and dashboards to Senior Leadership and the Board, as needed.
• Plans for and facilitates recurring Risk and Strategy Meeting with Executive Staff.
• Oversees the training and coaching of employees on continuous improvement methodologies, such as Lean and Six Sigma.
• Facilitates workshops and internal events to promote a culture of continuous improvement
• May participate in audits to ensure compliance with quality standards

Benefits

• ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan.
• The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none.
• Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire.
• Additionally, 401(k) plans are available to help employees plan for the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager