Manager, Corporate Quality Systems

United Alloy•Janesville, WI

About The Position

This position has the responsibility for managing the systems and services provided by the Quality Management System, which includes effective interactions with all departments at all levels to ensure a safe working environment and continuity of good quality products and services, support for introduction of new products, and qualification of new and revised products and processes. This position ensures that products and services produced are of high quality and satisfy both internal and external requirements. This includes meeting and exceeding customer expectations in compliance with regulatory requirements. The Corporate Quality Systems Manager is responsible for ensuring that all facilities are following ISO regulations, and that the plant’s quality procedures and systems align with customer protocols.

Requirements

Bachelor’s degree in engineering or science preferred, plus a minimum of 10 years of quality management experience in metal fabrication or related field.
Experience and an applied understanding of ISO9001 standard, ISO9001 Internal Auditor experience preferred and developing audit systems and strategies for compliance oversight.
Proven skills in Statistical Process Control (SPC), Gauge Reliability and Repeatability (GR&R) and other MSA tools.
Thorough knowledge and understanding of manufacturing systems and solid working knowledge of metal fabrication processes and materials.
Well-developed human relations / people management skills; able to delegate authority and provide guidance, direction, goals, feedback, and discipline. Easily able to develop positive working relationships with a wide range of people.
Strong written communication and presentation skills.
Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions. Proficient at multitasking and prioritizing.
Well-developed database and spreadsheet experience. Solid financial reporting acumen. Strong overall computer literacy, specifically with Microsoft Office (Project, Excel, Word, PowerPoint).
Ability to travel to suppliers and customers' locations representing UA.
12 Expected Behaviors of Actively Engaged Person – 100% Responsible, Trustworthy, Team Player, Clear Communicator, Empathy, Humility, Emotional Self-Control, Resolves Conflict Directly, Positive Attitude, Respects Others, Problem Solver, and Agile.

Nice To Haves

Preferred: 20/20 vision in at least one eye and must not be color blind (Magnifying lenses (readers, cheaters, etc..) are allowed if the employee normally uses them to read)
American Society for Quality (ASQ) certifications preferred: Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Certified Quality Manager (CQM), Certified Six Sigma Green Belt (CSSGB), Certified Quality Improvement Associate (CQIA) or Certified Quality Manager (CMQ/OE)
Experience in implementing an Operational Excellence project (SMED, Six Sigma, Lean) Black Belt certification a plus.

Responsibilities

Adhere to, expect, and support all Safety protocols.
Actively promote UA’s culture development process by modeling the behaviors we would like to see by all staff.
Responsible for supporting and maintaining the quality management system that assures products consistently meet customer and UA requirements.
Participates in Safety Walks on a regular basis whatever facility they are at/visit.
Schedules and participates as applicable/needed in 3rd Party ISO audits for all facilities.
Schedules and participates as applicable/needed in Internal Audits for all facilities.
Schedules and participates in Management Review Meetings for all facilities.
Negotiates APQP and PPAP Terms with customers to maintain consistency with customers from site to site.
Manage and drive RCCA and closure of open actions from MGMT review, EAA (External Audit Actions), IAA (Internal Audit Actions) and Actions from Customer Audits.
Ensure plant to plant consistency of processes where needed.
Host / Participate in Customer Visits/Audits as applicable. Supports the implementation of changes as needed to meet agreed upon customer requirements.
Conducts Supplier audits as required. May recommend quality improvements to suppliers. Has input regarding changing suppliers who fail to meet quality requirements.
Regularly Meets and communicates directly with Site Quality Managers as well as Site and Corporate Quality Engineers.
Reviews/approves significant changes to processes proposed as the result of RCCA (Root Cause Corrective Action) as applicable.
Corresponds with customers and suppliers to resolve problems as needed.
Supports and may lead root cause investigations through effective long-term resolutions.
Collects and analyzes performance data and charts against set indicators and parameters.
Serves as the "window" to the customer regarding quality issues associated with new product introductions, engineering changes, complaint management, and customer audit activity.
Perform other duties as assigned.