Manager, Corporate Food Safety and Quality

External•Philadelphia, PA

25d•$114,000 - $126,000•Hybrid

About The Position

This job leads the overall food safety and quality programs within the manufacturing pillar of Bonduelle Americas. The Manager, Corporate Food Safety and Quality is responsible for the development, oversight, and execution of the Food Safety and Quality programs at all internal BA manufacturing facilities and internal warehouses/3PLs. This position effectively collaborates with facility operations leadership and cross-functional departments to drive the food safety and quality metrics, compliance and continuous improvement in products and processes to meet internal, customer and regulatory requirements. This role is a key part of BA’s success by directing the development, implementation and continuous improvement of food safety and quality assurance systems, standards and programs to ensure the delivery of safe, wholesome, quality products to our customers nationally. The ideal candidate will demonstrate acute critical thinking skills and the ability to craft and execute solutions in a fast-changing environment. This candidate must be forward-thinking in their approach to maintaining the food safety and quality of our products, while modeling and acting in accordance with Bonduelle’s mission, vision, and principles.

Requirements

10+ years of supplier food safety experience within the food industry, or 5+ years with a master’s degree in a related field.
Minimum of 3 years in a supervisory or leadership capacity.
Strong understanding of food safety regulations (USDA, FDA, etc.) and familiarity with fresh produce standards preferred.
Hands-on experience with Global Food Safety Initiative (GFSI) audit schemes—SQF certification preferred; exposure to other audit programs is a plus.
Skilled in analyzing complex data, identifying root causes, and recommending effective, data-driven solutions.
Knowledge of quality assurance methodologies within manufacturing environments; able to design, communicate, and champion continuous improvement initiatives.
Proficient in Microsoft 365 (Excel, Word, PowerPoint) and comfortable with data analytics platforms such as Tableau, Power BI, or JDE.
Excellent written and verbal communication skills; able to partner effectively across all levels and functions.
Thrives in fast-paced, changing environments; skilled in managing conflict, resolving issues, and leading through ambiguity.
Proven ability to manage multiple projects end-to-end and drive measurable outcomes.
Willingness to travel up to 50%, with occasional night or weekend work as needed to support plant operations and audits.

Responsibilities

Lead and Develop the Team: Directly supervise a team of Food Safety and Quality professionals, including Specialists, fostering a culture of accountability, collaboration, and continuous improvement.
Oversee Food Safety & Quality Systems: Manage all food safety and quality programs across internal manufacturing and warehousing sites — from raw material receipt through finished product delivery.
Establish and Maintain Programs: Develop, implement, and verify all produce-related food safety and quality policies, procedures, and records.
Oversee programs related to training, change management, and document control (including version control, distribution, archival, retrieval, retention, and destruction).
Benchmark and Align Programs: Ensure Bonduelle’s food safety and quality standards are aligned with broader corporate initiatives and benchmarked against industry best practices.
Audit Readiness & Leadership: Support facilities in maintaining audit readiness (SQF, Commercial Food Sanitation, customer, and regulatory audits) and serve as the Corporate lead during such audits.
Ensure Hygienic Design & Sanitation: Oversee hygienic design, traffic flow, sanitation programs, and environmental monitoring across all sites in accordance with CFS and regulatory requirements.
Drive Continuous Improvement: Lead initiatives to enhance process controls, performance metrics, and customer complaint resolution through a data-driven approach.
Champion Digital Quality Systems: Act as a quality leader for digital food safety and quality applications, leveraging data analytics to track metrics, identify trends, and drive continuous improvement.
Customer Support: Partner with Sales and Consumer Relations to address customer and consumer food safety or quality concerns, including communication, questionnaires, and portal management.
Technical Expertise: Serve as a subject matter expert on food safety and quality for both internal stakeholders and external partners.
Innovation Support: Collaborate with Product Development and cross-functional teams to ensure the safety and quality of new and existing products.
Corporate Audit & Compliance: Manage the Corporate internal audit program to verify compliance with company and regulatory standards.
Recall & Traceability: Support the execution of product recall and traceability exercises.
Sustainability & ESG: Contribute to environmental and social initiatives, advancing progress toward Bonduelle’s ESG and B Corp certification goals.
Project Leadership: Lead and influence large-scale, cross-functional projects and initiatives to elevate organizational food safety and quality performance.
Additional Duties: Perform other related responsibilities as assigned.