Manager, Corporate F&B Performance Support

IHG•Atlanta, GA

4d•$90,000 - $110,000•Hybrid

About The Position

The Corporate F&B Performance Support Manager partners closely with the Regional Vice Presidents (RVPs) of F&B Performance to drive improvement across all Food & Beverage revenue streams at Luxury & Lifestyle (L&L) and managed hotels. This role provides hands‑on analytical, operational, and project support to translate performance strategy into on‑property action. Acting as a performance execution partner, this role supports hotels in identifying opportunities, implementing best practices, and improving revenue, profitability, and guest experience across outlets, catering & events, and in‑room dining. The role also supports pre‑opening and transition activity where performance enablement is required, ensuring continuity between NHOP readiness and ongoing operations.

Requirements

Bachelor’s degree preferred or equivalent professional experience.
Minimum 3 years of experience in restaurant and bar operations management role (manager or higher)
Minimum 1 year of hotel experience in restaurant and bar operations leadership role (Assistant General Manager or higher)
Experience in hotel or restaurant F&B operations, performance management, or regional support roles.
Demonstrated ability to analyze performance data and translate insights into action.
Experience working directly with hotel leadership teams and owners.
Strong project management and organizational skills
Attention to detail with ability to manage multiple concurrent workstreams
Clear written and verbal communication skills
Comfort operating in a fast‑paced, matrixed environment
Working knowledge of hospitality development processes and timelines
Familiarity in administration and support, particularly within hotel or restaurant or operations, ideally supporting more than one person in this capacity
Strong analytical and problem‑solving skills
Working knowledge of F&B revenue streams and operational levers
Ability to manage multiple priorities across a diverse hotel portfolio
Strong communication and relationship‑building skills
Comfort operating in a matrixed, performance‑driven environment

Responsibilities

Supports RVPs of F&B Performance in driving performance across all F&B revenue streams, including outlets, catering & events, and in‑room dining.
Analyzes hotel‑level F&B performance data to identify trends, gaps, and improvement opportunities.
Assists with development and execution of property‑level action plans focused on revenue growth, margin improvement, and guest experience.
Supports implementation and adoption of F&B programs, tools, and operational best practices.
Works directly with hotel leadership teams to support execution and follow‑through.
Supports development, testing, and rollout of scalable F&B tools, resources, and playbooks.
Helps translate brand and enterprise priorities into practical, hotel‑ready guidance.
Shares best practices and insights across hotels to promote consistency and performance improvement.
Partners with analytics and COE teams to support reporting, insights, and performance tracking.
Support hotel leaders with F&B tools training and program immersions
Works in close partnership with RVPs of F&B Performance, providing execution support and analysis. Works in conjunction with the wider Performance Leadership Team to drive on-property total asset performance
Coordinates with Brand, Operations, Procurement, Commercial and Finance, and COE partners to support performance initiatives.
Engages with owners and hotel leadership to support alignment and adoption of performance initiatives.
Supports F&B performance enablement for new hotel openings and major transitions where required.
Partners with NHOP and Concept Development teams to ensure alignment between concept intent and operational execution.