Manager, Corporate Events

CVS HealthHartford, CT
2d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Events Manager is a key member of the Corporate Events team supporting the entire CVS Health enterprise. Our mission is to create and deliver innovative brand experiences that drive growth, retention, and reflect our corporate objectives and values. This role is responsible for managing meetings and trade shows within the Center of Excellence, collaborating with key business stakeholders to develop event strategies focused on best-in-class execution driving internal engagement, influencing customers, and enhancing our brand. Job Description Manage all event logistics for a variety of in-person, virtual, and hybrid events of varying complexity for both internal and external audiences Collaborate strategically with internal business partners across the enterprise to understand and support their goals, proactively integrating events into business plans to drive results Build and maintain strong internal business partner relationships by delivering exceptional customer service and ensuring successful event outcomes with flawless execution Partner with enterprise leaders to develop compelling agendas and drive customer and colleague engagement, influencing overall event design and leveraging best practices Develop and manage project plans, timelines, budgets, project status, and expectations Identify operational challenges and develop solution-oriented strategies and processes Work cross-functionally with internal teams including Operations, Legal, Security, IT, Human Resources, Compliance, Communications, and Marketing to coordinate all event components Collaborate with Procurement on legal contracts, statements of work (SOWs), and letters of agreement (LOAs) Oversee and manage event financials, supplier payments, event reconciliation, and cost-savings documentation Prepare post event recaps and reports measuring key ROI (return on investment) and indicators and survey metrics Fundamental Components Independently manage all aspects of assigned events from end to end, including venue sourcing, pre-event planning, project management, invitations, attendee registration, budget oversight, final reconciliation, billing accuracy, meeting close-out, and additional duties as needed Successfully manage multiple complex projects and internal business partners in a fast-paced environment Partner with internal stakeholders to deliver high-quality events that support our company culture. values, internal engagement, and customer success. Negotiate and contract with vendors, venues and partners to drive cost efficiency and savings while ensure service level and project scope Provide onsite management (travel) and execution of all assigned events Ensure compliance with all policies and procedures, and use of all pre-established templates and processes Deliver operational requirements and tasks within agreed timelines Stay current on industry trends in event management and integrate innovative practices into event design as appropriate

Requirements

  • Strong business acumen, including analytical, organizational, and planning skills, with a solution-oriented approach to decision-making
  • Dedicated and focused, with the ability to prioritize and manage multiple competing tasks
  • Strong presentation and leadership skills to influence credibly and effectively at all levels of the enterprise
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office Suite
  • Strong understanding of meeting technologies and project management
  • Demonstrates accountability, ownership, collaboration and a commitment to innovation in every aspect of event management
  • Minimum 5-7 years of event management experience with internal and external stakeholders
  • Expertise in Cvent (RFP, website development, overall management, communications, reporting)
  • This position requires approximately 25%-50% travel, including occasional weekends.
  • Must be able to carry and lift objects up to 35 lbs.
  • A valid driver’s license is required to rent vehicles
  • Bachelor’s degree OR equiv. work experience
  • Cvent certification REQUIRED

Nice To Haves

  • CMP certification preferred

Responsibilities

  • Manage all event logistics for a variety of in-person, virtual, and hybrid events of varying complexity for both internal and external audiences
  • Collaborate strategically with internal business partners across the enterprise to understand and support their goals, proactively integrating events into business plans to drive results
  • Build and maintain strong internal business partner relationships by delivering exceptional customer service and ensuring successful event outcomes with flawless execution
  • Partner with enterprise leaders to develop compelling agendas and drive customer and colleague engagement, influencing overall event design and leveraging best practices
  • Develop and manage project plans, timelines, budgets, project status, and expectations
  • Identify operational challenges and develop solution-oriented strategies and processes
  • Work cross-functionally with internal teams including Operations, Legal, Security, IT, Human Resources, Compliance, Communications, and Marketing to coordinate all event components
  • Collaborate with Procurement on legal contracts, statements of work (SOWs), and letters of agreement (LOAs)
  • Oversee and manage event financials, supplier payments, event reconciliation, and cost-savings documentation
  • Prepare post event recaps and reports measuring key ROI (return on investment) and indicators and survey metrics
  • Independently manage all aspects of assigned events from end to end, including venue sourcing, pre-event planning, project management, invitations, attendee registration, budget oversight, final reconciliation, billing accuracy, meeting close-out, and additional duties as needed
  • Successfully manage multiple complex projects and internal business partners in a fast-paced environment
  • Partner with internal stakeholders to deliver high-quality events that support our company culture. values, internal engagement, and customer success.
  • Negotiate and contract with vendors, venues and partners to drive cost efficiency and savings while ensure service level and project scope
  • Provide onsite management (travel) and execution of all assigned events
  • Ensure compliance with all policies and procedures, and use of all pre-established templates and processes
  • Deliver operational requirements and tasks within agreed timelines
  • Stay current on industry trends in event management and integrate innovative practices into event design as appropriate

Benefits

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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