Manager, Corporate Communications

Quest Diagnostics Incorporated • Secaucus, NJ

143d • $102,000 - $140,000 • Hybrid

About The Position

As a member of the Internal Communications Department, the Manager, Corporate Communications will be accountable for planning and executing an internal communication strategy surrounding business priorities such as: 1) a cultural change associated with taking performance higher, driving continuous improvement, 2) increased two-way interactive dialogue between leaders and employees at all levels, and 3) cross-functional communications and alignment among teams and departments. This position is expected to collaborate, learn from and share best practices among the regional Communications Specialists that are peers to this role. The position is hybrid (3 days per week in office) and will be based at Quest's Secaucus, NJ HQ.

Requirements

• 5 -7 years of experience planning and executing communications, particularly during periods of extensive change.
• Excellent MS Office Skills, especially PowerPoint, exceptional written and verbal communications, effective interpersonal skills.
• Creativity and innovation.
• Ability to see the big picture and communicate in a clear and concise manner.
• Excellence in written communications; ability to write persuasively.
• Ability to use visuals and other non-written means of communicating in presentations.
• Skilled in best practices around public speaking so as to guide senior leaders effectively.
• Capability to interact with all levels of the organization.
• Ability to work independently, self-directed while also collaborating as part of a larger matrixed team.

Nice To Haves

• Experience working in large organizations with large numbers of front-line, non-exempt employees is highly preferred.

Responsibilities

• Assists Sr. Director Internal Communications in leading the enterprise employee communications process.
• Works with business leaders to translate organizational actions and strategies into effective employee communications.
• Connects employees to our mission and strategy, translating complex business updates, industry shifts and product developments into clear, compelling communications that drive understanding, alignment and engagement across a diverse and global employee base.
• Serves as a trusted adviser and partner to senior executives and stakeholders, helping implement internal communication strategies, campaigns and initiatives that align to business goals and objectives.
• Develops and creates a steady stream of content across multiple internal channels, ranging from executive emails, manager guides and presentations to intranet articles, customer stories and videos.
• Works with fellow internal communications and multimedia team members to build relationships and create uniform internal messaging across the organization.
• Assists in activating enterprise-driven colleague engagement strategies to inspire a culture of optimism and creative excellence among our communications team and agency partners by demonstrating our Values on a daily basis.
• Executes and measures annual, quarterly and monthly communications programs that drive engagement of the company's diverse, multi-shift employee base.
• Develops key messages based on business priorities (top-down) and develops mechanisms to seek feedback from front-line employees (bottom-up and across departments).
• Designs a communications approach that is one voice of the Enterprise yet can be customized to meet the needs of individual audience groups such as varying employee levels, departments, geographies, etc.
• Deploys and publishes strategic messages in an approach that integrates various media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and other written materials.
• Maintains strong relationships with leaders, employees, Regional and External Communications, and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business.
• Serves as a regular contributor to quarterly ourQuest magazine, ourQuest Online (company intranet) and other employee communications vehicles.
• Uses Quest Management Systems (QMS) tools and resources at a proficient level.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs Annual, no-cost health assessment program
• Blueprint for Wellness healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education Career advancement opportunities and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees