Manager, Core Automated Testing Laboratory

Labcorp • Indianapolis, IN

2d • Onsite

About The Position

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. We are hiring a Manager, Core Automated Testing Laboratory to join our growing team in Indianapolis, IN! What to Expect: Oversees day to day operations and on time delivery of medical laboratory testing services; manages equipment, instrument, and personnel to meet regulatory requirements, commitments to clients and department goals; engaged in continuous improvement of the department’s operational deliverables. Meets client expectations in delivery of testing services. Managerial and Leadership duties and responsibilities: Provides managerial leadership to the local department staff. Communicates the goals and strategy of CCLS, the lab and the department. Manage day to day delivery of testing services. Ensure compliance with applicable regulations. Ensures testing quality and on time delivery of testing services. Ensures that an adequate number of trained and competent staff is available to match the workload requirements of the department. Responsible for ensuring client satisfaction. Responsible for meeting established quality measures and on time responses to quality issues as required. Management: Manages day to day operations of the local department. Provides support, as required, to the department director, site director, and global director. Participates in and supports client visits, audits and inquiries to ensure complete fulfillment of requests and interests. Performance Monitoring and Evaluation: Ensures quality and timely delivery of both production and non-production activities. Monitors and reports performance and results against targets and global standards. Ensures regulatory compliance within the local department. Coordinates departmental activities in support of other functional areas. Coordinates departmental activities with laboratory support departments. Assists director in the establishment of globally consistent production standards. Ensures on time delivery of performance reports (proficiency testing and quality assurance) and responses to inquiries from other functional areas. Participates in client visits, audits and inquiries; ensures complete fulfillment of requests and audit findings. Supports Six Sigma and other process improvement initiatives. Personnel: Recruits, trains, develops and retains sufficient supervisory resources for the effective oversight of the local department operations. Converts volume forecasts into specific personnel resource needs and works with the department director and senior director to secure necessary and appropriate personnel in a timely manner. Plans, schedules and monitors the technical training and development of local departmental staff. Ensures an adequate level of appropriately trained staff is available and effectively assigned to meet the production and non-production requirements of the local department. Essential External Client-related Job Duties: Supports marketing and sales as needed in their efforts to meet specific client requests for testing services.

Requirements

• Requires 6 years experience in a laboratory following clinical training, plus 2 years supervisory or management experience in a clinical laboratory environment.
• Requires BS degree in Biology, Chemistry or other Life Science; or Medical Technology degree.

Nice To Haves

• Prefer Master’s degree or PhD in a scientific discipline or business administration.
• Prefer professional certification (ASCP, AMT or other) in area(s) of expertise.

Responsibilities

• Oversees day to day operations and on time delivery of medical laboratory testing services
• Manages equipment, instrument, and personnel to meet regulatory requirements, commitments to clients and department goals
• Engaged in continuous improvement of the department’s operational deliverables
• Meets client expectations in delivery of testing services
• Provides managerial leadership to the local department staff
• Communicates the goals and strategy of CCLS, the lab and the department
• Manage day to day delivery of testing services
• Ensure compliance with applicable regulations
• Ensures testing quality and on time delivery of testing services
• Ensures that an adequate number of trained and competent staff is available to match the workload requirements of the department
• Responsible for ensuring client satisfaction
• Responsible for meeting established quality measures and on time responses to quality issues as required
• Manages day to day operations of the local department
• Provides support, as required, to the department director, site director, and global director
• Participates in and supports client visits, audits and inquiries to ensure complete fulfillment of requests and interests
• Ensures quality and timely delivery of both production and non-production activities
• Monitors and reports performance and results against targets and global standards
• Ensures regulatory compliance within the local department
• Coordinates departmental activities in support of other functional areas
• Coordinates departmental activities with laboratory support departments
• Assists director in the establishment of globally consistent production standards
• Ensures on time delivery of performance reports (proficiency testing and quality assurance) and responses to inquiries from other functional areas
• Participates in client visits, audits and inquiries; ensures complete fulfillment of requests and audit findings
• Supports Six Sigma and other process improvement initiatives
• Recruits, trains, develops and retains sufficient supervisory resources for the effective oversight of the local department operations
• Converts volume forecasts into specific personnel resource needs and works with the department director and senior director to secure necessary and appropriate personnel in a timely manner
• Plans, schedules and monitors the technical training and development of local departmental staff
• Ensures an adequate level of appropriately trained staff is available and effectively assigned to meet the production and non-production requirements of the local department
• Supports marketing and sales as needed in their efforts to meet specific client requests for testing services

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager