Manager, Contracts

Rocket Companies

20h•$102,000 - $137,700

About The Position

The Manager, Contracts will be primarily focused on drafting and negotiating software licensing agreements in support of the Rocket Software sales organization. This role will also lead and manage a team of contracts professionals, providing direction, coaching, and performance management to ensure high-quality contract support across the organization.The individual will also be responsible for all South America transactions. This position requires an individual to operate independently with minimal guidance, while managing multiple, complex approval and contract negotiation cycles at various points in the sales cycle. The Manager, Contracts will oversee the allocation of work across the team, set priorities, and ensure deadlines are met. The Manager, Contracts will lead and contribute to Rocket Software objectives in creative and effective ways and will exercise independent judgement and be accountable for results. The successful candidate will provide thought leadership and mentorship to other members of the legal department. This role will also be responsible for developing team capabilities, fostering a collaborative environment, and supporting the professional growth of direct reports.

Requirements

Proven experience managing and developing a team of contracts or legal professionals.
Effective management skills with ability to manage the company’s sales contract operations.
Minimum of 10 years of experience with technology sales, licensing and procurement transactions and related distributor, reseller, cloud computing, and software product and services agreements.
BA/BS, and preferably a Masters in related field.
Strong understanding of software contracts, licensing models, and service agreements.
Familiarity with software industry regulations, compliance requirements, and best practices.
Exceptional negotiation, communication, and interpersonal skills.
Detail-oriented with the ability to analyze complex contractual documents and legal language.
Proven ability to manage multiple contracts simultaneously and meet deadlines.
Ambitious, commercially astute and self-motivated.

Nice To Haves

Experience working with Salesforce is preferred.
Experience negotiating with Brazilian customers and Portuguese language speaker preferred.

Responsibilities

Lead, manage, and develop a team of contracts professionals, including hiring, training, performance reviews, and ongoing coaching.
Manage the entire contract negotiation process, from initial request and review through negotiation and execution, ensure adherence to company policies, procedures, and legal requirements during the contract negotiation.
Review, redline, analyze, and negotiate a wide range of software-related contracts, including software licensing agreements, partner agreements, master service agreements, and NDAs.
Develop non standard agreements to address unique customer engagements involving complex professional services.
Identify and assess potential risks associated with contractual terms, ensuring that contract terms are fair, reasonable, and aligned with the company's risk appetite.
Develop a thorough understanding of Rocket’s business, products, markets, customers and partners in order to identify trends and formulate effective compliance strategies.
Interprets contracts and coordinates with legal staff for guidance.
Ensures that accurate database and documents are maintained.
Deals knowledgeably with customer assignments, transfers, and outsourcing.
Provide day to day responses to requests for legal support for the company as needed.
Diplomatic, approachable and possessing good business and personal judgment.
Must manage conflicting demands from multiple business clients in a fast-paced environment.
Inherent ability to act with the highest integrity and professionalism.
Excellent organizational skills; ability to manage multiple projects at once, follow through and meet deadlines.
Detail-oriented with the ability to analyze complex contractual documents and legal language.
Proven ability to manage multiple contracts simultaneously and meet deadlines.
Demonstrated problem-solving and conflict-resolution skills.
Establish and monitor team goals and KPIs, ensuring alignment with department and company objectives.
Serve as the primary escalation point for complex or high-risk contract issues, providing guidance and solutions to the team.
Collaborate with other department leaders to drive process improvements and best practices in contract management.