We are seeking a highly analytical Manager of Continuous Improvement and Service Delivery to join our team. Successful candidate will be responsible for identifying opportunities to enhance business performance, optimize processes, and drive organic growth through operational efficiency and enhanced service performance. Additionally, the incumbent will lead transition of existing service expansions, triage and lead improvements in underperforming sites and operationalize new business. You will also support client RFPs and solution architecture from an expertise perspective. Your role will include driving cost reduction by identifying and addressing inefficiencies across the business and use data analytics to develop and implement strategies that maximize efficiency, improve client satisfaction, and contribute to overall business success. Additionally, the ideal will have experience in operations with some expertise in one or more core service areas: Operations, Maintenance & Engineering, Janitorial, Office Services, etc.