Manager,Consumer Insights & Business Analytics

SC Johnson • Racine, WI

2d • Hybrid

About The Position

Do you love storytelling with data and insights? As the Category & Shopper Insights Manager, Center of Excellence – Home Storage at SC Johnson you will leverage your storytelling ability to establish yourself as a strategic and trusted business partner to our Customers, Sales & Marketing organizations. You will be responsible for developing best practice sales strategies to drive category growth and shopper conversion across customers and channels. You will be expected to provide fact-based insight solutions that drive growth for the category, customers, and company through a combination of shopper insights and analytics. You will be considered a subject matter expert on the Home Cleaning category with a deep understanding of the shopper, products, assortment, shelving, merchandising, pricing and promotion strategies. This role will work closely with Field Category Management, Omni Marketing, Brand, Sales Strategy, Consumer Insights & Business Analytics and Sales Leadership Team.

Requirements

• Bachelor’s degree and 5+ years of relevant experience.
• Qualified candidates must be legally authorized to work in the United States.
• Ability to travel up to 30% of the time.
• Office work environment: Remote work available once a week for eligible employees.
• This role is eligible for domestic relocation.

Nice To Haves

• Advanced degree preferred.
• 4+ years of experience in Category management, preferred experience in CPG and/or retail.
• Demonstrated team leadership and development.
• Cross-functional team partnership.
• Strong presentation and influencing skills.
• High sense of urgency and prioritization.
• Excellent interpersonal and communication skills.
• Advanced skills in syndicated data tools, Microsoft Office Suite, and space management software tools.
• Previous experience analyzing retailer-supplied point-of-sale data and retailer loyalty card data, assortment analysis tools, and shelving and store analytics.
• Ability to define root cause factors from data, experience, and judgment in translating data into compelling stories for customers.

Responsibilities

• Be a champion for the shopper and an advocate for the category within the commercial organization.
• Be able to strike the balance of maintaining an unbiased category and shopper-centric perspective while also identifying opportunity areas for SCJ to disproportionally win; ensuring that Category-Specific content is regularly enhanced with new research content and insights perspective
• Lead custom research on shopper behavior and attitudes, focusing on integrating customer, consumer, and shopper insights to build comprehensive omnichannel knowledge across the entire path-to-purchase and drive growth for the organization.
• Translate data and shopper insights into retailer-specific strategic and tactical recommendations and solutions.
• Drive identification of category best practices and selling stories for distribution, merchandising, shelving, and innovation support.
• Lead analysis of drivers of category performance across retailers & channels to influence development of category growth and conversion strategies.
• Lead development of shelf & space strategy including planogram guidance, cross category shelving strategies, space measurement
• Provide category assortment analysis to guide retailer-specific recommendations.
• Anticipate how category trends will impact future performance and work to develop a SCJ POV/recommendations on how to meet the needs of the future needs of the shopper.
• Provide relevant macro insights and thought leadership in support of SCJ and category growth initiatives.

Benefits

• SC Johnson’s total compensation packages are at or above industry levels.
• In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service.
• As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager