Google-posted 1 day ago
$204,000 - $287,000/Yr
Full-time • Manager
Austin, TX
5,001-10,000 employees

Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

  • Manage a team of Analysts and Program Managers dedicated to operationalizing product requirements for AI/ML model training.
  • Foster a culture, drive execution, and support the team toward their professional and career goals.
  • Define and execute initiatives to optimize the delivery of datasets powering AI products.
  • Advocate for AI and automation efforts ensuring the benefits of AI are strategically integrated to enhance efficiency and quality.
  • Ensure all annotation programs are launch ready and meet structured compliance objectives.
  • Collaborate across product, engineering, and operations teams to manage program performance across the launch portfolio.
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in scaled operations, Trust and Safety, program management, business strategy, or related fields.
  • Experience in leadership/people management.
  • MBA or Master's degree.
  • Certification in PMP (Project Management Professional) or Six Sigma.
  • Experience in AI, Machine Learning, or equivalent technical experience.
  • Experience in operational or organizational transformation.
  • Ability to succeed in scaling global operations from ideation to maturity.
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