Manager, Compliance

Markel • Richmond, WI

9d

About The Position

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This role’s primary responsibilities are to manage the Personal Lines Compliance team to support and protect the organization’s mission of maintaining regulatory compliance while meeting the business goals of: o efficiently bringing new products, expansions, and enhancements to market o effectively adapting to regulatory change and managing the timely resolution of regulatory inquiries and reviews; o ensuring the legal integrity of all insurance product filing submissions; o managing state market conduct exams; o managing partner audits; o coordinating resolution of all insurance department complaints; o effectively recruiting and managing talent cycle activities for direct reports. The manager operates with substantial latitude for unreviewed action or decision.

Requirements

• Bachelor’s degree
• Insurance industry background needed, Property and Casualty preferred
• Candidate should have completed 7+ years of equivalent experience in regulatory compliance or in external roles with relevant responsibilities; external candidates must have had at least 2 years in a supervisory role
• Qualified internal candidate has demonstrated a solid understanding of all major product lines and proficiency in handling the most challenging states and complex projects.
• Strong leadership, training, and coaching skills demonstrating an aptitude to manage people
• Ability to interact effectively with individuals at all levels and with various departments throughout Markel and external organizations
• Excellent research, analytical, and problem-solving skills
• Ability to write and articulate in a concise and clear manner to convey complex information to any audience
• Persuasive negotiator and advocate for the organization
• Ability to think strategically, embrace and manage change, and overcome obstacles
• Flexibility and attention to detail
• Ability to manage concurrent projects and resolve competing priorities
• Highly self-motivated and committed to meeting deadlines and service standards
• Strong skills in Microsoft Office products (Excel, Outlook, Word)
• US Work Authorization
• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Nice To Haves

• Insurance certifications or affiliation with industry group a plus

Responsibilities

• Manages the day-to-day activities of the Personal Lines Compliance team including estimating personnel needs and delegating work to meet completion dates, orienting and managing the training for new staff, providing guidance and reviewing work as needed
• Makes recommendations on filing and regulatory change strategy to management
• Performs product development compliance reviews and provides recommendations for filed and non-filed programs
• Manages the monitoring and evaluation of all state insurance laws, regulations, and bulletins, and formation of any needed action plans to ensure the organization’s legal compliance
• Manages the development, submission, negotiation and approval of all form, rate, rule, underwriting guideline, and other filings to meet compliance needs and business objectives
• Coaches and participates in the handling of more complex and controversial filings and related issues as needed
• Manages the coordination of insurance department complaints
• Develops research plans, provides guidance, and may perform research for more complex, sensitive, or unusual projects
• Creates or reviews generic form content as needed to meet compliance needs and business goals
• Delegates and provides guidance for the creation of all state-specific form content before filing submission with appropriate form attachment rules
• Responsible for market conduct exams and other state audits
• Responsible for partner audits
• Recommends changes in procedures
• Manages information published internally for compliance with filed information and/or business requirements
• Manages the completion of all performance evaluations on schedule, including the proper evaluation of competencies, administration of personal performance goals, and compensation recommendations for staff in accordance with company policy
• Manages the recruiting process, makes hiring recommendations, and determines training for new staff, and effectively allocates resources to achieve goals
• Educates the Personal Lines Compliance team on how the compliance function fits into the broader Markel picture and how our team adds value
• Provides opportunities for staff to enhance their expertise and encourages professional development.
• Provides regular feedback to staff, including holding routine meetings to communicate organizational objectives, discuss performance, etc.
• Makes recommendations for the Personal Lines Compliance team and product budgets
• Responsible for verifying and approving expenses
• Manages the corporate vendor needs for the Personal Lines Compliance team including analyzing vendor information to assist senior management in making sound decisions in engaging, changing, or replacing vendors, and ensuring user access to vendor systems
• Responsible for the Personal Lines Compliance team meeting service standards and deadlines
• Promotes continued development of the Personal Lines Compliance team’s internal and external relationships, including partner and regulatory relationships

Benefits

• In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees